Free Traffic Legal Advice
Live cases legal advice => Civil penalty charge notices (Councils, TFL and so on) => Topic started by: derya on March 10, 2026, 09:03:47 pm
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Thank you. Appeal submitted
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I would repeat that you used the machine as instructed and can see no reason why it failed.
Then say you were puzzled when you saw the PCN and went back to the machine and repeated taking out the session in exactly the same way.
Say in any case the contravention did no occur as a free session cannot be paid for.
See if Hippo adds anything but do not miss the deadline - just get something in as nothing to lose unless you miss it.
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After I returned to my car to find the parking ticket on the window, I went over to the machine and enter my registration number again out of curiosity to see what message I got. The message was the same as I recall seeing the first time. I do realise with hindsight that going to the machine and doing this has now given them the impression that I have tried to be crafty and initiate a session at 5:31. However, that was not the case. Clearly the 5:31 session did register correctly. They make you enter your reg number because there is a maximum 3 hour stay. Can you recommend wording for my formal appeal or should I just submit anything on the basis that Havering will doubtless reject it regardless?
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The rejection says they found a session at 5.31pm, 34 mins after the PCN but this makes no sense as the PCN is 2.53pm.
Can you explain the 5.31?
The contravention is not paying the parking charge but you can't pay for something that is free.
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Thank you, please would anybody have any recommendations of what I should say in my representations? I only have a day now to submit them I believe. Many thanks for your assistance.
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OP, I think you have misunderstood the amount you would have to pay. The amount of £165 is for a Charge Certificate, that will be served if no payment, or formal reps are submitted. Once Havering have rejected such reps, you can register an appeal at London Tribunals, and the same £110 will be in play, nothing more.
Don't join the Mugged Club !
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Please can you try the link again. I have changed the privacy settings. I've also added here: https://imgpile.com/p/IFrb4lT
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I can't access that link. Their NTO has an issue re date of payment/date of making representations.
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Hello, this is the OP Derya but I'm posting from a different account. Further to the last message, the address on the logbook is correct.
Unhelpfully the notice to owner got delivered to a neighbour and I've only just received it today, meaning I have less than 48 hours to pay or contest the charge. If I contest, it will increase to £165 from £110 if the appeal is declined.
Notice to Owner. https://www.flickr.com/gp/159808924@N04/42YtfaDFE8
I have read other reports of similar issues with this parking area on Facebook, leading me to think that there may be a fault with the system, however, that is just conjecture and I have no way to prove it. I also understand that Havering refuses all appeals at this location.
I really think the authority should issue a ticket once the reg number is entered to remove any doubt.
Assuming my formal appeal will be rejected, do you really think I have any chance at tribunal, or should I cut my losses and pay? If you feel I have a strong chance at tribunal please can you kindly propose wording for the formal appeal.
Many thanks for your help
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As the discount is gone you may as well make them waste time and money enforcing it and you can have a go at their duty to act fairly in formal reps.
Wait for the notice to owner but check the logbook has the correct name and address.
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might be, I can never be sure but could I not asked them to provide me with the lon in details on time of my arrival? should i just pay for it?
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My thought is that when you keyed-in the registration number, you made an error, so when the CEO enquired on the registration on your car, no parking session was shown.
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please see photos below
https://cdn.imgpile.com/f/8Gxm2a1_xl.jpg
(https://cdn.imgpile.com/f/8Gxm2a1_xl.jpg)
https://cdn.imgpile.com/f/41Gm857_md.jpg
(https://cdn.imgpile.com/f/41Gm857_md.jpg)
(https://cdn.imgpile.com/f/pyEe4QA_xl.png)
https://cdn.imgpile.com/f/pyEe4QA_xl.png
https://cdn.imgpile.com/f/JXCwfSZ_xl.png
(https://cdn.imgpile.com/f/JXCwfSZ_xl.png)
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There is nothing attached, so we cannot begin to give advice.
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(https://imgpile.com/p/L68kIBW#gallery)
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(https://imgpile.com/p/g7FNVWj#gallery)
(https://imgpile.com/p/8Kgtih8#gallery)
Hello all,
On Saturday 28th Feb, I went to my local park with my daughter and the parking is free however you need yo issue a ticket either using the machine (which does not issue a paper ticket just registers your session) or using ring go. i used the machine and out my details on and the machine has confirmed that it has issued a ticket and my session is started this was around 1:25PM and when i finished at the park back to my car and found a ticket which i wasnt expecting to see and was confused and went to the machine again and try the machine again to see if i done something wrong and put my details again the machine said like second session cant be issued or something like that as no return in two hours and i came home and appealed, the same day.
on my appeal, i mentioned that the ticket must have been issued by accident as I issued a ticket and only stayed there 2 hours, and mentioned that i went back to the machine to make sure it is working, today i received a letter saying that it has been declined and i have to pay £110 which i believe very unfair and on their letter they said because i started the second session.
Please see all the documents attached and advice,
Many thanks