Free Traffic Legal Advice
Live cases legal advice => Private parking tickets => Topic started by: bebu on March 02, 2026, 03:35:37 pm
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Thanks for the advice
I went back to matalan and asked to speak to a manager, who took the ticket details and promised to cancel it, so fingers crossed
Its been 6 weeks and no word from parkingeye, so I guess matalan cancelled it.
Thanks everyone
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I went back to matalan and asked to speak to a manager, who took the ticket details and promised to cancel it, so fingers crossed
Ideally, you need to get written confirmation of this.
We've seen cases where debt letters etc have started up again a year or more after a ticket was supposedly cancelled.
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Did you tell Parkingeye the driver was delivering and returned for a second drop or did you waste your chance of getting this cancelled at appeal stage by putting in that no hope appeal quoted above? If so of course it got rejected and it will almost definitely be rejected by POPLA as well. If you have extenuating circumstances it's always best to appeal on that basis without naming the driver. Only use the legalese appeals when you've got no genuine appeal grounds.
Thanks for the advice
I went back to matalan and asked to speak to a manager, who took the ticket details and promised to cancel it, so fingers crossed
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Did you tell Parkingeye the driver was delivering and returned for a second drop or did you waste your chance of getting this cancelled at appeal stage by putting in that no hope appeal quoted above? If so of course it got rejected and it will almost definitely be rejected by POPLA as well. If you have extenuating circumstances it's always best to appeal on that basis without naming the driver. Only use the legalese appeals when you've got no genuine appeal grounds.
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yes i am the registered keeper.
I was hit at the back and been using a courtsey car for the last 3 weeks
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Are you the registered keeper, because if you were using a courtesy car then you won’t be the registered keeper. Was the PCN addressed to you?
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I'd be speaking to Matalan and politely but firmly telling them to get the charge cancelled.
Have you tried this yet?
Yes,
they said they dont get involved. It was the staff on the counter and cant get to speak to management
I got this reply below ( As my appeal was rejected)
https://ibb.co/PZs2xSRV
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I'd be speaking to Matalan and politely but firmly telling them to get the charge cancelled.
Have you tried this yet?
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POPLA code it is then.
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Thank you
sorry I have been swamped with a new job
I plan to use this summary
I am the registered keeper. ( I was involved in an accident and currently using a courtsey car ) while my car is undergoing repairs
As your notice is not PoFA compliant I will not be accepting any liability for the outstanding parking charges.
The driver is not known to you and I will not be providing any driver details.
You have two options:
Cancel the notice
OR
Provide a POPLA referral code
I am sorry that I am unable to help you further.
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Personally, before I started sending any appeals relying on a PoFA argument that is yet to succeed either with ParkingEye or POPLA, and has yet to be tested in court, I'd be speaking to Matalan and politely but firmly telling them to get the charge cancelled.
When it comes to appeals there are other factors that we can include: 'No Return' clauses are often impossible to prove - they usually apply to the driver (with whom the contract has been formed), and ParkingEye have no idea whether the same driver was involved on both occasions.
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ParkingEye have failed to include the mandatory invitation to keeper to pay the charge required by POFA Schedule 4, para 9(2)(e).
POFA isn’t optional. If any of the statutory elements are missing, the NTK is non‑compliant and keeper liability cannot be created. In this case, the NTK simply does not contain the required invitation to the keeper to pay the charge or to name the driver.
That is a complete POFA failure, not a stylistic one. ParkingEye are therefore limited to pursuing the driver only, and as they do not know who that is, the keeper cannot be held liable.
Whether they discontinue before court is up to them, but the legal position is straightforward: no POFA compliance = no keeper liability.
Don't waste too much energy on an initial appeal, they'll reject it regardless. Send something like:
I am the registered keeper.
As your notice is not PoFA compliant I will not be accepting any liability for the outstanding parking charges.
The driver is not known to you and I will not be providing any driver details.
You have two options:
Cancel the notice
OR
Provide a POPLA referral code
I am sorry that I am unable to help you further.
You can finish your appeal with "Many thanks" or if you're feeling mischievous "With measured disinterest".
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see this ( backpage)
https://ibb.co/1GtqRfG0
(https://ibb.co/1GtqRfG0)
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Post up the reverse of page 1.
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Hello
I lost my job and was out of work for about a year. So I started deliveries for the company EVRI and drove to drop a parcel at MATALAN, then after leaving. I was asked to go back and drop another in less than 10 mins. which I did
I then got the following PCN
Please advise
https://ibb.co/6ctMVT7P
(https://ibb.co/6ctMVT7P)
As I just started as a delivery driver 2 weeks back, but now finally got a job as a software developer, so quitting this week
Many thanks
E