NOR received today. Quite generic like the 1st one, altho they have acknowledged some of the points I made. The most important answer I was looking for is why the sign that would have been next to my car had been removed, but they didn't address that at all.
They did at least admit
"I note that the sign at your location was misleading and you believed that you were permitted to park in this bay as the signage stated loading only until 18:30 and you had parked just after 19:30"The CEO's photos which show the above sign being the only sign in his photos and none others anywhere in the vicinity, are irrelevant now apparently.
I dunno though, if it is a risk of paying £0 or £160, I'd take the chance and go to tribunal, but it does state that I could get lumbered with costs if my challenge is deemed unreasonable. Whilst not as unreasonable as the ticket itself to any fair minded person, those double lines that separate the bays are there. I honestly didn't think to even look for them, since there was no other signs anywhere that would lead me to believe I should check. Might they consider my appeal to be unreasonable because of that?


That 2nd image is a bit blurred. Here's the transcript:
Clicking the Challenge now option on this page opens a screen requesting the PCN number and vehicle registration. Entering these details and clicking 'Continue' will allow the footage related to the PCN to be viewed.
Each parking place contains its own signs, which govern that place only. The road markings should always be checked in relation to the time plate. Where two different types of bay are joined together there will be two, three or four lines close together. The sign closest to the vehicle may not always be the relevant one for the bay you parked in.
Bays can be differentiated by road markings as well as time plates; a residents' bay is in general a continuous space with a dashed line parallel to the kerb, whereas a paid-for bay will have individually demarcated spaces and no markings parallel to the kerb, other than T-bars on the space divisions. In instances where different types of bays are next to each other, the start and end of each bay will be marked by white demarcation lines.
There is a high demand for resident parking space in the City of Westminster and to ensure that as much space as possible is made available for the use of permit holders, any vehicle parked in a permit holder's bay that a CEO is unable to confirm is covered by a valid permit on their handheld device, is a high priority for enforcement action. While this may sometimes seem harsh, the City Council needs to take this course of action to keep resident bays clear for use by permit holders, who pay an annual fee to park near their homes.
As a permit holder it is your responsibility to ensure that a current, valid permit is obtained for your vehicle. Any vehicle observed to be parked in a resident's bay without a valid permit may be issued a PCN.
If you do not have a residents' permit, and you need to park during controlled hours, you may do so in Pay-to-Park bays. These facilities are for general use and are intended to allow short term stays. If you need to park outside controlled hours, you may do so free of charge on single yellow lines and in Pay-to-Park bays.
It remains the motorists' responsibility to ensure they have parked correctly and adhere to the restrictions in place or may be liable to receive a PCN.
You must now either pay the PCN or appeal the City Council's decision to the London Tribunals adjudication service before the end of the period of 28 days beginning with the date of service of this notice.
I am able to offer you a further 14 days, from the date of this letter, to pay the PCN at the reduced rate.
Please now make payment of £80.00. This is the discounted rate and the charge will revert to its full amount of £160.00 if we do not receive the 50% discounted payment within the specified 14 day period.
Payment can be made by:
• Online at
http://www.westminster.gov.uk/paypcn• Visa / Delta / MasterCard / Maestro / Switch by calling Parking Services on 020 7823 4567. Lines are open 24 hours a day, 365 days a year.
• Cheque or Postal Order made payable to 'City of Westminster'. This should be sent to Parking Services, PO Box 351, Sheffield, S98 1TU. Please state the PCN number on the back of the cheque/PO.
• In person at any Post Office in Westminster. Details of branch locations can be found at
www.westminster.gov.uk/postoffice.
If you want to appeal to an Environment and Traffic Adjudicator you can make your appeal online at
www.londontribunals.gov.uk. Please ensure that you quote the unique appeal verification code from the header of this letter and follow the on-line instructions on how to complete the appeal.
Alternatively you can complete and return the attached appeal form directly to London Tribunals, PO Box 460, Hartlepool TS24 4JE. Please read the guidance notes before completing the form. Do not send the appeal form to us.
There is no charge for making an appeal, but the Adjudicator may award costs if you or the City Council have been wholly unreasonable, frivolous or vexatious.