TfL have sent me a PCN in februrary, which is actually ok, I ****** up.
They are sending more letters saying that due to non-payment a charge certificate has been issued and its now £240.
However, I have legal proof of payment (a literal receipt) and bank statements showing I paid this within 8 days of receiving the PCN. TfL are disagreeing that I paid the £80 (that has already been paid) and are now wanting the full £240, meaning I will be £320 out of pocket.
I literally have a receipt showing it was paid, I made a representation and sent them al the documentation proving this and they have investigated and to the surprise of nobody, are insisting it has been issued correctly.
What are my options? I have legally paid this with proof and tfl are having none of it.
Their own system even shows it as paid at the start, and the same PCN is now £240 outstanding having already paid the £80
TfL are claiming they refunded it for some reason, however I never received it.
I provided the receipt I got from them for the payment within 6 days of receiving it, along with a bank statement covering 3 months proving that I never received the refund.
TfL are claiming the refund was sent, although there is no evidence of this - I have spoken to my bank about it as well and they have had no evidence of a payment even attempted to be made.
I provided all this evidence in my "representation" to tfl by post as they require but they are still insisting this has progressed correctly, but it seems they have had a system issue as there is no evidence the refund was issued to my bank.
I have written to my MP as well to see if there's anything they can do as it just feels like TfL are bullying someone who complied with their obligations into capitulation.
