Free Traffic Legal Advice

Hi everyone,

I recently received a Parking Charge Notice (PCN) after delivering two large trolleys to my local grocery store. The delivery took place in a loading bay, which I thought was appropriate for the trolleys, and I was parked there for less than 5 minutes.

A few days later, I received a PCN in the mail. After researching, I found that court rulings have challenged the legality of PCNs issued by cameras, so I decided to request the footage. I initially called to request the video and was informed that the PCN would be put on hold for 14 days. However, I did not receive the footage. When I called again after 10 days, I was advised that a new request would be made and the PCN would be put on hold for another 14 days. I was also informed that while the payment is on hold, the appeal needs to be submitted within 28 days.

I submitted my appeal within the 28-day period, but I did not receive any correspondence regarding the review. I checked the status online and discovered that my appeal was rejected as of August 19th. It seems that the rejection may have been due to the fact that loading is only permitted between 10 a.m. and 4 p.m., and I was parked there at 4:46 p.m.

What should my next steps be? Should I wait for a formal letter or is there a risk of missing out on any discounted or appealing period?

Thank you in advance for your advice.

P.S. I have attached all relevant documents.


Google Maps link: https://maps.app.goo.gl/mz7y3eeU44TjjrYg8

Link to view PCN and photos: https://drive.google.com/drive/folders/10z-5QG7Ry2cJqo4wRMr6sQXQHNMjYo4_?usp=drive_link

Hi
In the Google drive link there's a pdf file which the name of the file starts with GX. There you have all pages of the real PCN.
And yes. It was addressed to myself.