Hi all,
Upon entering the residential road of Yew Grove in Barnet, London in the evening around 7pm. The driver, a bit confused by the sign decided to park in the spot behind this sign leading onto the road.

To make sure it was okay to park, the driver checked the code 5836 on the paybyphone website and saw it was okay to park:

The driver even booked a virtual permit just to make sure!

The driver was parked behind the sign here where the bikes are
https://maps.app.goo.gl/MnmoXKwLiZrhmLFX6. Because the driver parked behind the sign before the residential area it was assumed that it was part of the shared parking space.
Alas, the driver still got a PCN from the council not long after.
On the PCN it says the driver was parked approximately here
which is well before the sign onto the residential area.
In the photos taken by the council you can see the driver parked behind the parking sign.

The PCN received had the following information (I have also attached as an attachment):
Street: YEW GROVE, Resident permit holders only
Contravention Code: 12
Contravention: Parked in a residents` or shared use parking place or zone without a valid virtual permit or clearly displaying a valid physical permit or voucher or pay and display ticket issued for that place where required, or without payment of the parking chargeI believe the driver had valid virtual permit but not sure if that's for a residential permit or parking permit. Either way I believe the driver has been wrongly given a PCN. Would this be disputable?
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