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You can submit an informal challenge to the PCN, but if it is refused, the owner of the vehicle has responsibility for paying or taking the matter forward via the Notice to Owner, (the next stage of the process).

Quite clearly the loading exemption applies and your or his reps should make this the main point of the reps, accompanied if necessary by photos of the tools.

Something on these lines:

Dear Sirs

Re PCN <PCN Number> dated <dd/mm/yyyy> served at <location>

I deny responsibility for the above PCN penalty on the grounds that the contravention did not occur. 

Loading is permitted during yellow line restricted hours, and I was unloading heavy workmens tools to the house of the resident prior to commencing work in the house. I attach photos of the tools that were being unloaded. Due to their size and weight, several journeys were necessary to convey the tools to the house. For understandable security reasons, the car was locked when I was taking each tranche of tools to the house.

I therefore request that the loading exemption be accepted and the PCN cancelled.

Yours sincerely

Hi All

The unloading exemption may be the only one useable here, This wasn't a case of me or a family member parked for the sake of it and sat inside, as this happen a lot in many areas, this while it all depends on the council, shows a car with tool and the tiler unloading, so hoping that adds some weight. The inspectors in these boroughs seem to have a 0 minute observation on such contraventions, hence it takes them literally 30 seconds if that to snap, print, slap and go, while it takes the tiler around 2/3 minutes to take his tools upstairs set aside and come back down to do the next unload. A bit similar to when I was loading my car on a Disabled bay, literally went in for 1 minute to get next set of items, come out to a PCN with no CEO in visible sight - This was successfully appealed at NTO stage with the help of this forum .

Not sure how I can prove the timing of the photos other than the timestamp on iphone, but again as HC Anderson stated in the wider picture  it may be of little benefit as it just proves we took a photo at that time, to us during consecutive unload but to the council doesn't literally matter as there is no way to prove the car was there for that period only or for the entire day (as the council would assume).

In respect to the wet ticket that we can discard, its dried and is viewable, so don' think we can use that as any grounds? It didn't rain instantly, while the UK weather does have a tendency to switch within seconds , the tiler moved his car after unloading the tools, but decided to leave the PCN attached (maybe lazy), so when it rained later it became wet.

At this stage the tiler has nothing to lose, I said I'll assist him in teh appeal, but it is very likely the council will reject this and with the discount at play he may not want to go the full hog

It's the tiler's liability, assuming the vehicle isn't leased/hired..pl confirm.

It's his own personal car and I'll just assist him with submitting the online PCN rep process, all will be addresssed and from him, then after he gets a response upto him if he wants to take it further. He has a invoice his sent me a week after, not sure if that will assist the case as it wont have any refernce to the PCN date rather show work was carried out at the address

Totally agree, for the CEO in all honesty I can see why he put a ticket, as it's a normal car and not his duty to inspect inside the windows etc.

Oh totally forgot we're on the last day or two, so will look to get a appeal in by in by today, draft I'll use is the one provided by Incandsent in this thread, but will include one additional line as follows

"Please also find attached an invoice provided to the resident at property, to confirm the work carried out during the week in relation to the unloading of the tools."

a 1 minute observation time?

According to their parking policy on page 5 for single yellow its no observation required, ie 0 minutes or instant ticket from what it seems to suggest - https://www.redbridge.gov.uk/media/11362/parking-enforcement-policy.pdf

OP, the 14-day period ends today.

Pl post a draft or whatever, but stay focused.

See draft below, looking to submit today but would the 14th day not be 16th if the ticket was given on teh 2nd?

See the PCN

14 days beginning with the date on which the PCN was served - i.e. affixed to the vehicle - which makes 2nd = day 1 of the 14 days.

For postal PCNs the date of service is two working days after date of posting.