Author Topic: Redbridge Council PCN for Wrong Car 1 Hour Free Parking  (Read 1988 times)

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Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #30 on: »
The exemptions have nothing to do with payment, it's the usual list of delivering or collecting postal packets, loading, police, ambulance, maintenance vehicles, vehicles displaying time-limited dispensations, armed forces vehicles etc. etc.

See 32.....the driver of a vehicle....shall immediately pay the parking charge as set out in Schedule 6.'

Schedule 6.....in every case 'Up to 1 hour.....FREE'.

As for 19...!

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #31 on: »
Thank you HCA.

From your last post, does this mean that my grounds for representations would be something along the lines of:

- TMO states that payment needs to be made. As the first hour is free (schedule 6), it is physically impossible to make a payment - at best all my wife could have done is obtain a virtual parking permit, therefore the contravention did not occur. (I assume the closest contravention would be failing to display a virtual permit). 

In addition to the above, my wife gained no advantage by this mistake - we have offered evidence of the parking session for the other car and footage that the car was at the parking space for less than an hour - and then I also feel the LA has fettered discretion - especially when it appears to be that they can make an admin mistake (by the use of 11b) but we can't make mistakes and so must pay.

Please let me know your thoughts.

Many thanks.
« Last Edit: July 14, 2025, 12:11:03 pm by rsg444 »

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #32 on: »
I think my 2 weeks to pay at 50% is up today, if you could advise whether its worth waiting for an NTO that'd be great - my understanding from your last message is that I have a good chance to win the appeal at a Tribunal (as we know Redbridge will reject any representations regardless).

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #33 on: »
I think my 2 weeks to pay at 50% is up today

Wouldn't know, you didn't post the date of their rejection!

I would carry on, but it's your choice. You've been given examples of successful appeals.

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #34 on: »
Thank you HCA. I'm going to wait for the NTO. Thanks again for your advice - I'll post up the NTO once we receive it.

Regards.

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #35 on: »
Hi All,

We received the NTO yesterday through the post, the NTO can be access using the link below. Please can you assist with writing up some formal representations?

Many thanks in advance.

https://drive.google.com/drive/folders/10C3IRi21S2e2swx3f3K9KbRDY7VW6DWl?usp=drive_link


Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #36 on: »
My initial thoughts.

I parked my car in the Parking Space at *** and departed at approx. ***, an elapsed period of approx. *** minutes. The Parking Charge required for parking for this period is £0.00. For the administrative purposes of the council, I advised RingGo of my presence but mistakenly entered an incorrect VRM i.e. ***** instead of *****. 

The PCN gives grounds predicated upon the following description: Parked without payment of the parking charge.

This demand cannot stand because whatever VRM was entered the Parking Charge due for an elapsed period of **** is nil, therefore I complied with the council's published requirements, there was no contravention of a Traffic Order and the PCN must be cancelled.

NB. I have capitalised Parking Space and Parking Charge as these are the precise terms used in the relevant order.

Yours..
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Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #37 on: »
Thank you!

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #38 on: »
So my first draft is as follows:

On Wednesday 28th May 2025, I had a GP appointment at the surgery on Mortlake Road and so parked my vehicle in a Parking Space on St Lukes Avenue. My usual vehicle, a grey VW with VRM [redacted] was at a garage for repair so on this day I drove our other family vehicle, a grey VW with VRM ******* to the appointment.
For the administrative purposes for the council, I advised RingGo of my presence using the app on my phone and when I saw the text “Volkswagen (Grey)” on the app, I mistakenly selected the VRM for the car that was in for repairs. Please see the attachments for the parking session that I had initiated.
I arrived at the Parking Space at 12:33PM and left following my appointment at 13:15PM. I was at the Parking Space for approximately 42 minutes. I have dash cam footage that evidences my length of stay which I offered to you as part of my initial challenge.
The PCN gives grounds predicated upon the following code and description:
“11b Parked without payment of the parking charge”.
Aside from the fact that the Parking Space was not a Business Bay – which the contravention code used by the CEO indicates, the demand cannot stand as whatever VRM was entered, the Parking Charge due for an elapsed period of X minutes is nil, therefore I complied with the Council’s published requirements and there was no contravention of the Traffic Management Order, therefore this PCN must be cancelled.

Do I need to do things like quote the TMO or is that for when I go to the Adjudicators (which is likely, knowing Redbridge)

My dashcam is showing the wrong times, it is out by 30mins - so it shows an arrival time of 1303 and a departure or 1345 - not sure how this happened but it stills shows that the car was at the Parking Space for less than an hour.
« Last Edit: August 15, 2025, 03:36:02 am by John U.K. »

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #39 on: »
Is the above good to go?

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #40 on: »
Do I need to reference any sections of their TMO?

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #41 on: »
I would start it off with the challenge not the backstory:

The PCN gives grounds predicated upon the following code and description:
“11b Parked without payment of the parking charge”.
Aside from the fact that the Parking Space was not a Business Bay – which the contravention code used by the CEO indicates, the demand cannot stand as whatever VRM was entered, the Parking Charge due for an elapsed period of X minutes is nil, therefore I complied with the Council’s published requirements and there was no contravention of the Traffic Management Order, therefore this PCN must be cancelled.
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Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #42 on: »
Thank you. My wife has submitted her reps.
« Last Edit: August 14, 2025, 03:34:02 pm by rsg444 »

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #43 on: »
Dear Stamfordman and HC Anderson,

Thank you so much for your help and advice in relation to this PCN. I am please to report that Redbridge cancelled the PCN following the submission of formal representations after a NTO was issued. The response is as follows:

Dear Sir/Madam,

Penalty Charge Notice: XXX
Vehicle Registration: XXX

Thank you for your letter regarding the above Penalty Charge Notice.

When using RingGo it is your responsibility to ensure that all the transaction details - including vehicle registration, location code and length of session - are correct before you pay.

When a Civil Enforcement Officer observes a vehicle they check the vehicle registration number with RingGo to see whether a valid session has been paid for. In this case the exact registration number was not registered, therefore they were unable to confirm that a valid session had been obtained.

Please be advised that when parking during a free period using a pay-by-phone system, even a transaction showing a fee of £O is considered a valid payment. This action confirms that the motorist has registered their parking session correctly and is complying with the terms of use for that location. Failure to complete this process, even if no charge is applied, may result in enforcement action as the parking session would not be officially recorded.

I do however note your comments with regards to the suffix used on this PCN, i.e. a 'b', which would not be valid for this location. It is therefore considered that there are sufficient grounds for the notice to be cancelled

No further action will be taken.

Yours faithfully....

Thank you again for your help.

Regards,

R

Re: Redbridge Council PCN for Wrong Car 1 Hour Free Parking
« Reply #44 on: »
Good.
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