It was the first time there were actually no bays to park in and pay. Would the following suffice?
I wish to challenge the above Penalty Charge Notice.
At the time of the alleged contravention I had parked briefly in order to obtain a visitor permit from a resident within the building. The building has controlled security access and lifts, which meant it took slightly longer than expected to reach the resident and request the permit.
I returned to the vehicle as quickly as possible and unfortunately missed the Civil Enforcement Officer by only a short time, who advised that the ticket had just been issued.
The vehicle was only parked for a few minutes (approximately five minutes according to the PCN) and was not left unattended for any longer than necessary while I attempted to obtain the required visitor permit.
Given that I was actively attempting to comply with the parking requirements and returned to the vehicle immediately, I respectfully ask that the council exercise discretion and cancel this Penalty Charge Notice.
Thank you for considering my representation.