Author Topic: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**  (Read 740 times)

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PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
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I received a penalty charge notice today for parking on Perth Road (A) IG2. Initially, upon checking the road's signage, it indicated parking location ID 7173. Using the "PayByPhone" app, I made the payment without noticing the specific street name. However, upon returning, I found a parking ticket issued by the street parking enforcement office.

Upon further inspection, I realized that the payment made via the "PayByPhone" app for parking location ID 7173 was intended for West Berkshire Council, rather than the correct location in Redbridge, which required the RingGO app.

The signage was ambiguous, failing to specify the necessity of using the RingGO app for payment in Redbridge and as you can see from pics is not very clear either. Consequently, despite payment being made, I inadvertently used the wrong app, potentially leading to discrepancies in the parking officer's checks. Additionally, during this time, my companions and I were dealing with an upset infant, prompting us to rush through managing their needs.

I'm seeking insights and thoughts from experienced individuals regarding this situation. The confusion with the apps and unclear signage led to this issue, and I'm curious about perspectives whether to fight this or let go and pay £40 within 15 days.

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« Last Edit: December 16, 2023, 04:28:19 pm by ST_2023 »

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Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #1 on: »
Unfortunately a mistake we have seen before. However, to make a killer appeal, you need to know if there is nothing at all at this bay that tells you which PbP app to use.  The bay sign seems to have something on it facing the footway; is that for what app to use ? Also, I would have thought the app you did use would have told you the street and location; does it ? It's fatal to be in a rush when parking in London; London councils must be dining out very generously on this sort of thing.  At the moment, I can't see a certain win at London Tribunals, sorry to have to say it. Only thing that could swing it would be no advice at the location as to which PbP app you must use.

Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #2 on: »
I have looked across, no obvious signs to confirm which app to use but just the parking location ID.

Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #3 on: »
Obvious solution is a universal parking app that works for all locations in the UK. However with the current supine government, I don't suppose anything will happen. It's the same with road user charging schemes, (mostly low emission zones), each one has its own app; ridiculous !!

Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #4 on: »
The 28 day wording on the PCN is wrong (I have 5 tribunal wins on this).

I like to do all the correspondence when technical arguments are involved so for my free help email mrmustard@zoho.com
I help you pro bono (for free). I now ask that a £40 donation is made to the North London Hospice before I take over your case. I have an 85% success rate across 2,000 PCNs but some PCNs can't be beaten and I will tell you if your case looks hopeless before asking you to donate.

Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #5 on: »
What's wrong with the 28 days period? 
IF YOU RECEIVE A MOVING TRAFFIC PCN PLEASE READ THIS BEFORE MAKING A REPRESENTATION:

https://www.ftla.uk/the-flame-pit/moving-traffic-pcns-missing-mandatory-information-the-london-local-authorities-a/msg102639/#msg102639


How do we get more people to fight their PCNs?

https://www.ftla.uk/the-flame-pit/how-do-we-get-more-people-to-fight-their-pcns/msg41917/#msg41917

If you do not even make a challenge, you will surely join "The Mugged Club".

I am not omniscient. cp8759 and mrmustard are true geniuses. I know my place in the hierarchy of The Three Musketeers. 😊 "The Clinician", "The Gentleman" and "The Showman"

My e mail address for councils:

J.BOND007@H.M.S.S.c/oVAUXHALLBRIDGE/LICENSEDTOEXPOSE.SCAMS.CO.UK

Last mission accomplished:

https://www.ftla.uk/the-flame-pit/southwark-to-r

Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #6 on: »
The 28 day wording on the PCN is wrong (I have 5 tribunal wins on this).

I like to do all the correspondence when technical arguments are involved so for my free help email mrmustard@zoho.com
Interesting point, curious to explore this avenue if there is a defence that win me the case.

Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #7 on: »
The 28 day wording on the PCN is wrong (I have 5 tribunal wins on this).

I like to do all the correspondence when technical arguments are involved so for my free help email mrmustard@zoho.com
@mrmustard - I've sent you an email re: a very similar PCN.

Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #8 on: »
OK, unfortunately the 28 day point has now been accepted and refused by adjudicators so it is an adjudicator lottery at the tribunal.

Got your email. My desk is piled high with paperwork (am managing 4 small credit jobs as well as 100 PCNs) so I may be a day or two.
« Last Edit: January 22, 2024, 12:36:10 pm by mrmustard »
I help you pro bono (for free). I now ask that a £40 donation is made to the North London Hospice before I take over your case. I have an 85% success rate across 2,000 PCNs but some PCNs can't be beaten and I will tell you if your case looks hopeless before asking you to donate.

Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #9 on: »
Massive thanks to @mrmustard, Redbridge Council has officially communicated to me, confirming they will no longer contest the appeal. The case is now closed.

Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #10 on: »
Redbridge love throwing in the towel. It is still profitable for councils to burn the tribunal fees as only c. 1% of PCNs end up at the tribunal.

I started the Appeal on 11 February
The in person hearing was listed for 14 March
Redbridge cancelled the PCN on 9 March.
I help you pro bono (for free). I now ask that a £40 donation is made to the North London Hospice before I take over your case. I have an 85% success rate across 2,000 PCNs but some PCNs can't be beaten and I will tell you if your case looks hopeless before asking you to donate.
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Re: PCN - PERTH ROAD (A) IG2 **Wrong App used for payment**
« Reply #11 on: »
Let's hope they do the same for the two I have pending.  :o
IF YOU RECEIVE A MOVING TRAFFIC PCN PLEASE READ THIS BEFORE MAKING A REPRESENTATION:

https://www.ftla.uk/the-flame-pit/moving-traffic-pcns-missing-mandatory-information-the-london-local-authorities-a/msg102639/#msg102639


How do we get more people to fight their PCNs?

https://www.ftla.uk/the-flame-pit/how-do-we-get-more-people-to-fight-their-pcns/msg41917/#msg41917

If you do not even make a challenge, you will surely join "The Mugged Club".

I am not omniscient. cp8759 and mrmustard are true geniuses. I know my place in the hierarchy of The Three Musketeers. 😊 "The Clinician", "The Gentleman" and "The Showman"

My e mail address for councils:

J.BOND007@H.M.S.S.c/oVAUXHALLBRIDGE/LICENSEDTOEXPOSE.SCAMS.CO.UK

Last mission accomplished:

https://www.ftla.uk/the-flame-pit/southwark-to-r