Free Traffic Legal Advice

Hi,

I got a parking ticket for not displaying a visitor permit,
I went to visit a relative home who was in hospital end of life and just wanted to see how the rest of the family was doing and get update
I requested a visitor permit after I got to there home but the person was in the bathroom and they later purchased the visitor permit, when I got to my car I see a ticket, I appealed but they rejected it and now I got a notice to owner
Is there anything else I can do to appeal
Any advice will be appreciated
I attached all documents below

Thank you





https://ibb.co/zhdMp2M7
https://ibb.co/yByyFHwL
https://ibb.co/PzTGbYQb

Yes,
 I went inside the home and asked for a permit and they said they would get it done online and the person who has the online access went to the bathroom and then purchased it. It was a emotional time and I was also busy trying console my relatives

IMO, your formal reps should be composed with half an eye on an appeal to the adjudicator. In this respect, you need to include 2 separate but related issues:

1. The substantive defence of being allowed a reasonable period in which to obtain a permit.*

2. The council's procedural error in stating that:
 You must have a valid permit before leaving your vehicle unattended;

 As the permit was not valid during the period of observation, it was not valid
 for parking at that time;

Clearly, as their mindset doesn't appear to acknowledge that a defence is available of being allowed a reasonable period then whether as a matter of fact at least 13 minutes was a reasonable period is never examined, which IMO is improper.

If you could elicit a NOR whose reasoning is the same as before, then IMO this would give you the procedural leg of an appeal. Then comes the separate issue of whether an adjudicator would accept your substantive defence that in the circumstances the time you took was reasonable. In this respect we need more facts pl, for example:

How many persons were qualified to obtain a Visitor's Permit on your behalf, what this process entailed step-by-step, how far away was the house you visited etc.

and I don’t recall seeing a sign where I was parked.

..I wouldn't go there, it does rather clash with knowing you needed a permit.

Hi
Is this ok to send to Newham council please kindly advise
Thank you

Ok thanks I have changed it now is the below ok
Dear Sir/Madam,

I am making formal representations against Penalty Charge Notice PN25588589, issued on 17 April 2026 for my vehicle MW10 BTU on Tyrone Road.
On that date, my family and I visited the home of relatives whose loved one was at end‑of‑life in hospital. Due to his critical condition, he could not be visited in hospital, so we attended the family home to check on them and receive updates. This was an urgent and distressing situation.
I parked outside briefly while arranging a visitor permit. I knew a permit was required, so immediately upon arrival I went straight to the premises to request one. The delay occurred only because the resident responsible for purchasing the permit was temporarily unavailable, but a full‑day visitor permit was obtained after a short and unavoidable wait.
Time is always allowed for a motorist to obtain a parking ticket or voucher, and the same principle applies to obtaining a visitor permit. The time taken must be reasonable, but what is “reasonable” depends entirely on the circumstances. It is not always possible to have a permit instantly displayed on a vehicle, and the law does not define any fixed time limit for obtaining one.
Given the compassionate and urgent nature of my visit, and the fact that the permit was purchased promptly once the resident was able to access the system, I submit that the short delay falls well within what is considered reasonable. The permit was activated at 08:45, only minutes after the CEO’s observation period ended.
I therefore request that the Council cancel the PCN on the basis that the contravention did not occur, or alternatively exercise discretion in light of the exceptional circumstances.
Yours faithfully,