Post the VRM and PCN number if you want it looked at for other angles.
But it looks like you got a lot of grace for an expired permit and lack of reminder emails are not usually grounds for an appeal but there could be grounds for a recommendation as below.
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Case reference 2250046467
Appellant Nalayini Kuganathan
Authority London Borough of Hillingdon
VRM WG18HCA
PCN Details
PCN HN15698667
Contravention date 13 Nov 2024
Contravention time 10:30:00
Contravention location Manor Road
Penalty amount GBP 110.00
Contravention Parked resident/shared use without a valid permit
Referral date -
Decision Date 10 Apr 2025
Adjudicator Carl Teper
Appeal decision Appeal refused with recommendation
Direction Full penalty charge notice amount stated to be paid within 28 days.
Reasons The Appellant has attended her appeal by video link, the Authority was not represented.
The Authority's case is that the Appellant's vehicle was parked in a residents' or shared use parking place or zone without a valid virtual permit or clearly displaying a valid physical permit or voucher or pay and display ticket issued for that place where required, or without payment of the parking charge when in Manor Road on 13 November 2024 at 10:30.
The Appellant's case is that she did not receive any email reminders and as soon as she realised that her virtual permit had expired she renewed it.
I have considered the evidence in this case and I find that the Appellant's vehicle was parked in a residents' or shared use parking place or zone without a valid virtual permit or clearly displaying a valid physical permit or voucher or pay and display ticket issued for that place where required, or without payment of the parking charge when in Manor Road on 13 November 2024.
I find that no exemptions or defences apply to this PCN.
All matters raised by the Appellant go to mitigating circumstances, they do not provide an exemption or a defence.
The Adjudicator decides appeals by making findings of fact and applying the law as it stands. The Adjudicator has no power to quash a penalty charge on the basis of mitigation submitted.
That said I recommend that the Authority cancels this PCN for the following reasons:
First, I accept the Appellant's evidence that she did not receive the reminder emails.
Second, the Appellant is a pensioner and has worked hard all her life, I find her to be honest and genuine in presenting her case.
Third, the Appellant's permit had expired some 10 days before this PCN was issued, and there is no doubt in my mind that if she had realised that her permit had expired, she would either have parked in her driveway or renewed her permit. In fact she renewed it as soon as she was aware it had expired.
Fourth, these permits are virtual and it is much easier to miss a renewal date than if it had been a paper permit.
Fifth, account should be taken of this Appellant's age - she is elderly and as one ages it is easier to forget.
In all the circumstances in this case I recommend that the Authority cancels this PCN.
The appeal is refused with the above recommendation.
Recommendation cancel the Penalty Charge Notice.
