I have obtained the council's email address, and I plan to send an email this evening.
The council's email address is on page 3 of the notice to owner, so I'm not sure why you say you have "
obtained" it?
Can you please show us what you've sent?
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see, I didn't realise that the email address is actually on the NTO. The administrator didn't understand when I mentioned "t’s & c’s," so she simply advised me to send an email to parkingappeals@peterborough.gov.uk, which is the same email provided in the informal rejection email. However, now that you've pointed it out, I noticed that the email in the NTO is different parking.appeals@peterborough.gov.uk.
Here is the email sent to the council
Dear Sir/Madam
While I acknowledge the rejection of my appeal, it's important to note that there is a lack of signage in the parking area specifying that electric vehicles must be plugged in and actively charging to avoid a penalty. This signifies an inadequacy in the existing signage. The rejection letter suggests that the signage contains this information, but the signage on-site merely indicates that there is a charge for electricity supply and designates the parking spaces for electric cars. Given this, I parked my car there as it is electric. To further clarify the signage, could you please provide a photograph of the image that communicates "the effect of the on-street traffic signs in the terms and conditions of use of the car park"? This would be greatly appreciated.
Thanking you