Free Traffic Legal Advice

PCN: GX20342342
Car Reg: GJ11 XDB
Authority: Transport for London

I have a long saga with a PCN after driving in a Bus Lane. Please bear with me as I upload details. This is new to me!

To cut a very long story short. I received a penalty for entering a bus lane which is outside my friend's house. He has a horse shoe drive and on the date of the 'offence' I could not enter the first entrance due to parked cars but carried on to the 2nd entrance. Which is why for the 1st time in 9 years of entering the property I received a PCN.  The incident happened on 23 November 2024 and is still dragging on.

Could you please advise me on what further steps I should take.
Potted History:
I sent two representations to TFL but did not receive the reject notice (RN) for the 2nd notice which was dated 28 April 2025. I phoned on 2 June and was told it had been sent by email. I asked them to resend it. I also noted that a charge certificate had been issued on 2 June. I phoned again on 4 June to say that I hadn't received the email. I was told that it had been sent by post. I was also told that once I received the RN I should ring them and they would halve the £230 penalty. I was also told that I could appeal online to London Tribunals. I later found out that London Tribunals  only accept postal appeals with the relevant form that should be included with the RN. I received the charge certificate on 10 June to be paid on 15 June. I realise that I now have to wait a week and a day before I can contact the county court to let them know  that I didn't receive the RN. I finally received the RN on 12 June but it did not contain the relevant form for forwarding my appeal to London Tribunal. I phoned and reported this and finally convinced the customer service operator (CSO) that the form was needed.  He said it would be sent by post, it could not be emailed. Needless to say I still have not received the form and on Saturday I am going away for a week. The CSO also said that contrary to what I had been told previously TFL could not halve the increased charge.

I have copies of the PCN and video on imgur and will attempt to use the share link.  Cannot find BBCode so posted individually/
https://imgur.com/a/bus-lane-video-qR0Spex
https://imgur.com/a/Xl3p7jD

https://imgur.com/a/bus-lane-history-r6L1VVv

https://maps.app.goo.gl/S94rCU5ZaQR6UpUq5

Can anyone advise me on sending an appeal to London Tribunals?

The tribunal's website states that 'you should submit your appeal via the post using the Notice of Appeal form provided to you by the Enforcement Agency'.

As I previously posted I did not receive the reject notice and asked for it to be resent. A copy of the notice was eventually received but the Notice of Appeal Form was not included.  I queried this and was told the form would be sent to me. However I then received a letter stating that I may appeal to the tribunal but 'please be advised that we are unable to provide you with a copy of the appeal form'.

Will my appeal be rejected without the appeal form?

Any advice on submitting appeals to London Tribunals will be gratefully accepted.

Thank you

Well, they sent another member an appeal form. This case will not be easy so I am up for offering any assistance.

I have now looked at the steps taken on the PCN.



I am now inclined to think that given that the Notice of Rejection was not received that the safest course is to await the Order for Recovery, when the balance increases to £250, and then file a statutory declaration that the Notice of Rejection was not received which will then open the door to the tribunal without running the risk that it will be rejected as out of time as would be the case with any Appeal made now.

We haven't seen what exactly TfL wrote so if they redated the rejection this could be sub-optimal advice so all letters from TfL should be added to this thread so that we can see exactly what they said (if they have redated the rejection we may not be out of time). I like to use imgbb.com , set to do not auto-delete, and then copy and paste the full BB code so we don't have to look at links, we get the full document on screen.

I have uploaded the TFL letters onto IMGUR but cannot find how to create a full BB Code. I did find a BB code for one document but not for the others. Can anyone help? Happy to post all links if that's the only solution
 

I am now changing my advice in the light of TfL's letters.

I think you can make an Appeal and if it is rejected as out of time still make an out of time statutory declaration at the TEC if TfL move forward to an Order for Recovery. Do the following today if possible - you can cut and paste the below.

You should email queries@londontribunals.org.uk with a subject of 'PCN GX20342342 - new Appeal'

Dear Sirs

TfL have in their letter of 12 June invited me to start an Appeal because the formal Notice of Rejection dated 28 April only reached me in early June attached to TfL's letter of 2 June. I have lost time since then trying to get an Appeal form from TfL but they won't give me a fresh form. I think you will accept an Appeal by this method. I think you have all of the information you need in TfL's letter of 28 April, 2 and 12 June which are all attached.

My ground of Appeal is that the contravention did not occur as I entered the bus lane to gain access to adjacent premises.

Please list this as a postal Appeal.

If you need any more information please email me or telephone me on 07*** *** ***

(We can change to an in person Appeal later and/or add a representative later if you need one).

I have not received a reply fro London Tribunals yet. I only sent it on 30 June so I expect it is too early but how long do you think I should wait?

Yesterday I received a puzzling letter from TFL dated 25 June. It refers to my recent correspondence and then proceeds to tell me how to pay the fine and enclosed a copy of the reject notice.  In the last paragraph it says 'we may issue a charge certificate'. However I have received a charge certificate. Is this just a computer generated standard letter?


The only recent correspondence I sent to TFL was on 16 June being  a formal letter of complaint about the mail delays and the wrong advice I was given about applying on line. The actual 'bus lane contravention' and the rejection of representations was not added to the complaint. This latest letter has not addressed the complaints at all.

On the TFL history it states that representations were received on 17 and 25 June. I have not sent in any extra representations.

I attach the links to the 2 page letter.

https://imgur.com/a/UPSHMmj

https://imgur.com/a/jYwvor9