Author Topic: Parking app claims "parking is currently free" and doesn't let me pay; I got a fine and they refuse to cancel it  (Read 1571 times)

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Well they've failed to consider all the evidence as they haven't watched the video, which still has a count view of zero:



Would you like me to represent you at the tribunal? I think we have them dead to rights.
I practice law in the Traffic Penalty Tribunal, London Tribunals, the First-tier tribunal for Scotland, and the Traffic Penalty Tribunal for Northern Ireland, but I am not a solicitor or a barrister. Notwithstanding this, I voluntarily apply the cab rank rule. I am a member of the Society of Professional McKenzie Friends, my membership number is FM193 and I abide by the SPMF service standards.

Quote from: 'Gumph' date='Thu, 19 Jan 2023 - 10:23'
cp8759 is, indeed, a Wizard of the First Order

I take HCA'a point that the message (parking is free) is critical and indeed satisfies my concern on why you didn't pay with any alternative means.
If an official provider that is council approved is consistently saying parking is free, why would anyone even approach the machine?
I don't agree that the willful avoidance of payment has little chance, their words require it to be willful and you have decent proof that you tried to pay
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Well they've failed to consider all the evidence as they haven't watched the video, which still has a count view of zero:



Would you like me to represent you at the tribunal? I think we have them dead to rights.

yes, please!

Outcome, we can't win them all unfortunately.
I practice law in the Traffic Penalty Tribunal, London Tribunals, the First-tier tribunal for Scotland, and the Traffic Penalty Tribunal for Northern Ireland, but I am not a solicitor or a barrister. Notwithstanding this, I voluntarily apply the cab rank rule. I am a member of the Society of Professional McKenzie Friends, my membership number is FM193 and I abide by the SPMF service standards.

Quote from: 'Gumph' date='Thu, 19 Jan 2023 - 10:23'
cp8759 is, indeed, a Wizard of the First Order

Everything I read there seems, essentially, intended to put Mr Murray-Smith "in his place". Is this an unbiased adjudication ? I don't think so. Absolutely nothing was said about being unable to pay to park before the pay-to-park hours commenced; a major omission, surely ?

Very much in hindsight but I wonder if the emphasis was relying upon the app saying it was free and that a driver is entitled to rely on information given, whether on signs, authorised official or in this case the App that the council sanctions, would have brought a different result.

Doubt we will know.

Sorry OP, we try but cannot win them all.

Everything I read there seems, essentially, intended to put Mr Murray-Smith "in his place". Is this an unbiased adjudication ? I don't think so. Absolutely nothing was said about being unable to pay to park before the pay-to-park hours commenced; a major omission, surely ?
I don't really agree with that. It very much opens the door for the fact that if highly relevant / contentious evidence is provided by means of a link and it's not considered, that could be a procedural impropriety.

What the decision doesn't show is that the adjudicator asked about the cash option and unfortunately jacoscar said that he doesn't carry cash so even if he'd been aware of that option, he wouldn't have used it anyway. Obviously I cannot coach people on what to say (or not say) when giving evidence.
I practice law in the Traffic Penalty Tribunal, London Tribunals, the First-tier tribunal for Scotland, and the Traffic Penalty Tribunal for Northern Ireland, but I am not a solicitor or a barrister. Notwithstanding this, I voluntarily apply the cab rank rule. I am a member of the Society of Professional McKenzie Friends, my membership number is FM193 and I abide by the SPMF service standards.

Quote from: 'Gumph' date='Thu, 19 Jan 2023 - 10:23'
cp8759 is, indeed, a Wizard of the First Order

Everything I read there seems, essentially, intended to put Mr Murray-Smith "in his place". Is this an unbiased adjudication ? I don't think so. Absolutely nothing was said about being unable to pay to park before the pay-to-park hours commenced; a major omission, surely ?
I don't really agree with that. It very much opens the door for the fact that if highly relevant / contentious evidence is provided by means of a link and it's not considered, that could be a procedural impropriety.

What the decision doesn't show is that the adjudicator asked about the cash option and unfortunately jacoscar said that he doesn't carry cash so even if he'd been aware of that option, he wouldn't have used it anyway. Obviously I cannot coach people on what to say (or not say) when giving evidence.
Well, I still think the decision, and its logic, stinks !
But anyway, one cannot win them all.

Everything I read there seems, essentially, intended to put Mr Murray-Smith "in his place". Is this an unbiased adjudication ? I don't think so. Absolutely nothing was said about being unable to pay to park before the pay-to-park hours commenced; a major omission, surely ?
I don't really agree with that. It very much opens the door for the fact that if highly relevant / contentious evidence is provided by means of a link and it's not considered, that could be a procedural impropriety.

What the decision doesn't show is that the adjudicator asked about the cash option and unfortunately jacoscar said that he doesn't carry cash so even if he'd been aware of that option, he wouldn't have used it anyway. Obviously I cannot coach people on what to say (or not say) when giving evidence.

What’s wrong with that? I cannot use cash if I don’t carry it around

......
What the decision doesn't show is that the adjudicator asked about the cash option and unfortunately jacoscar said that he doesn't carry cash so even if he'd been aware of that option, he wouldn't have used it anyway. Obviously I cannot coach people on what to say (or not say) when giving evidence.

What’s wrong with that? I cannot use cash if I don’t carry it around

It demolished the "wilful" argument, even if the adjudicator was minded to accept.

It has long been established that not having cash or even the right change is not an excuse for delaying payment, adjudicators taking the view that if you cannot pay for parking when you park you should leave the parking place.

Well, I would think that argument is demolished the moment I step out of the car without paying, despite the number of payment options available and despite the fact they could all be ‘not working’

Well, I would think that argument is demolished the moment I step out of the car without paying, despite the number of payment options available and despite the fact they could all be ‘not working’

There is a difference between relying on the information given on the app (repeatedly given) and saying that you would not have paid even if you had gone to the machine.
One is saying that you were misled by the information provided by the authority, the second is saying that if the app isn't working you aren't going to pay anyway.

May seem a minor difference but minor differences can be important.

TBH I think you should have won anyway, to me when you tried to pay and were repeatedly told it was free, that should have been enough.
But cannot account for the vagaries of adjudicators or what they will seize on.

This makes me think: what if (hypothetically) all machines accepting coins were not working (or saying "parking is free"), the pay-by-phone wasn't working, but the app was. Would you be expected to try all available options until you find one that works? Would it be reasonable to expect an elderly person to have to download an app?
What if none of the three options worked? Could you be excused to park there without paying or would you have to move the car anyway?

There are lots of examples around.
Used to be simple, park, put some coins in the parking meter by the bay.
Then it became pay at machine and sometimes the machine wasn't that evident.
Plus having to display a P&D ticket that could flutter or fall
Then Pay by Phone...call a number on a poor line and try to follow the metal mickey menu while inputting a card number.
Then parking apps.
Add in parking vouchers that some places used...which you had to purchase from a local shop.
Different parking apps that work different ways.
And places like Barnet where it is only card or app payment.
And places where payment machines are often vandalised or don't work or don't exist despite signs saying pay at machine with a direction arrow.

In general, councils will always want their pound of flesh if someone hasn't paid, they seem to believe that drivers must exhaust every option.
Adjudicators are usually more open to accepting that genuine efforts had been made but frustrated.

The decision makes no mention whatsoever of the app saying parking was free at a time when when it wasn't, which I think is a very important point that the adjudicator ought to have ruled on. Fundamentally, the council can't trick people into not paying by saying it's free, and then issue a PCN.

If the view count on the video is still zero then neither the adjudicator or the council has viewed crucial evidence that shows they did this, which I believe meets the (rather high) bar for asking for a review of the adjudicator's decision.

A carefully crafted request for a review on the grounds that the adjudicator erred in law by dismissing the video as "irrelevant or unnecessary evidence" without viewing it, when in fact it proves the argument made for promissory estoppel (that's legalese for going back on a promise) might work, especially if all you ask the Chief Adjudicator to do is to very narrowly consider and rule on the single unadressed issue of the video demonstrating promisory estoppel. Arguing that the interests of justice cannot have been served if someone presents evidence they claim proves their innocence and both council and adjudicator dismiss that evidence it without even looking at seems a strong grounds for review to me, and I think the Chief Adjudicator would have a hard time justifying a response of 'I'm going to dismiss it without looking at it too'.
« Last Edit: November 02, 2023, 11:44:37 am by Grant Urismo »