Try this: -
I wish to challenge this penalty charge on the basis that the contravention did not occur because I was engaged in boarding a passenger to the vehicle under the assisted boarding exemption.
At the time of this penalty charge notice I was assisting my disabled family member to board my car. The person concerned had previously attended a consultation with Dr. Power, 37 Queensway, London W2 4QJ, and due to a walking disability had gone to the adjacent cafe to the surgery, to await my arrival. When I arrived, I was only able to park the car on the opposite side of the street to the cafe. This was also the closest place that would have been safe for me to assist them from the coffee shop to the car.
During the time from collecting my family memeber from the cafe, and assisting him to the vehicle, the warden who had previously issued the ticket had subsequently witnessed the situation. He told me that he was not able to cancel the ticket because it was printing already. He had then told me he will make an additional note against the notes for the penalty charge and told me to contact the number on the notice which I have done so, but the official who took my call asked me to write an appeal and submit this as verbal appeals are not acceptable.
I therefore request that this penalty charge to be cancelled on the basis that boarding and alighting passengers is an exemption to the restrictions in the parking bay. I will to this email attach a witness statement signed.
