@Neil B , I'm not familiar with proper terms and thought that are the same, appeal and the other one.
They didn't give me any kind of information, I've asked them but they didn't seem to be cooperative or willing to help, dismissive is proper word for their behaviour.
They have cameras there in the office and certainly they can look at recordings to confirm.
The only thing that holds me at the moment in order to send my email to newham is that I don't know haw to make it properly and don't whant to blow my chances away.
Last night
@stamfordman told me that he will try to do something for me today. If he will have some time maybe he will send me.