it was PCN not received
i believe it's the council who has to order to refund the enforcement fees? TEC when called said to wait until 90 days from receipt of court letters before contacting council again.
It's NOTHING to do with TEC now.
Your friend paid £*****.
This must NOW be refunded by the council pursuant to the revocation of their power to demand this payment dated 25 Jan.
It is irrelevant what the council wish to do as regards pursuing the PCN(which they may), they MUST refund the money, END OF.
You have not posted the emails. Do any of them demand repayment and provide details of method e.g. direct to bank account, cheque etc?
If not, pl say so. We can draft a very short AND SHARP email reminding them of their legal duty and how the sum must be remitted.