Free Traffic Legal Advice

Thank you for writing to us.
We have carefully considered what you say and whilst we have reoffered the discount period
we have decided not to cancel your Penalty Charge Notices (PCNs).
The Penalty Charge Notices (PCNs) were issued to you because your vehicle was seen
parked in a suspended parking bay/place or part of a suspended parking bay/place.
I have investigated the circumstances raised in your correspondences and I am unable to
cancel your notice. The reasons for my decision are set out below, along with the options
available to you at this stage.
You have explained that you are a resident and your vehicle was parked before the
restrictions were marked.
Whilst I note the circumstances you have described in your correspondences and appreciate
that it is unfortunate situation to find yourself in, I am unable to consider this as grounds to
cancel the charges as the restriction was marked before your vehicle was parked. It is the
responsibility of the motorist to ensure they are familiar with the regulations in place at the
location in which they are parked and must park with due care and attention, whilst adhering
to the rules and restrictions, at all times. It is also their responsibility to be aware that these
regulations are subject to change and must therefore be reviewed on a regular basis.
So, whilst I note that it was not your intention to park in contravention of the restrictions that
are in force, I am satisfied that the notices have been correctly issued and that there are no
grounds in which to cancel the charges.
You can view photographic evidence of these PCNs online at: www.merton.gov.uk/pcn.
You have these choices:
• To date, you have paid £0.00 per PCN, you can pay the discount charge of £80.00 per
PCN, minus any payment already made, if your payment reaches us within 14 days of
the date of this letter.
• If you miss the discounted period you can pay the full charge of £160.00 per PCN,
minus any payment already made, within 28 days of the date shown on this letter.
• You can formally challenge your PCNs by using a Notice to Owner form. The vehicle's
owner will automatically receive the form if the PCNs have not been paid within 28 days
of this letter. The form offers you the chance to formally challenge your PCNs or pay the
full £160.00 per PCN. If you decide to formally challenge your PCNs, please do not
write to us again but wait until the Notice to Owner form arrives. If we reject your formal
challenges you will be given the opportunity to appeal against our decision to an
independent adjudicator. For more information about the traffic adjudicator please visit
their website at http://www.londontribunals.gov.uk/eat/appeals-process-explained .
Please note: Should you write back in to the council before the Notice to Owner, the
discounted period will not be placed on hold or reoffered.

Ref: PCNs MT01121049, MT01121435

Thank you for your response yesterday, to my challenge of the above 2 PCNs. Your message mentions that my next option is to formally challenge the PCNs after waiting for the Notice To Owner form.

However before getting to that stage I would like to once again ask if you could please send me the log showing the time and date you put the suspension sign up for the single-space bay outside 21 Murray Road, and whether my car, with registration NYN 724, was in the bay at the time.