PCN Newham 34j bus lane

I have drafted this letter just want to get your opinion on it before i send on Monday. Thank you very much in advance.

Appeal Against Penalty Charge Notice Bus Lane Contravention
London Borough of Newham
Parking Contravention
PO BOX 71575
London
E6 9LY


29th June 2026


To: London Borough of Newham
Penalty Charge Notice Number: PN78091217
Vehicle Registration Number:
Date of Alleged Contravention: 12/06/2026 at 07:12:40
Location: Barking Rd E16 / Morgan St E16

Dear Sirs,

I am writing to make formal representations against the above Penalty Charge Notice. I respectfully request that the PCN be cancelled on the grounds that I am a licensed Private Hire Vehicle driver and that the vehicle entered/crossed the bus lane solely to safely access the kerbside to drop off a passenger.

At the time of the alleged contravention, I was carrying out a pre-booked private hire journey. The manoeuvre was not an attempt to drive along or use the bus lane to gain an advantage over traffic. It was a brief, necessary crossing of the bus lane to reach the kerbside for passenger drop-off, after which I left it straight away.

Transport for London’s published guidance for taxi and private hire drivers recognises that Private Hire Vehicles may cross bus lanes to gain access to the kerbside to pick up or drop off passengers, provided the vehicle leaves the bus lane immediately. I complied with that guidance: my entry into the bus lane was limited, direct, and solely to serve the passenger safely at the kerb. See attached Transport for London guide, section 6, pages 26-27 and link https://content.tfl.gov.uk/phv-driver-handbook-v1.pdf

I also took care not to stop at a prohibited bus stop clearway or in a way that posed a danger or obstruction to other road users. The vehicle was neither waiting in the bus lane nor being driven along it as a route. The action was a brief and reasonable manoeuvre directly connected to my licensed duties as a PHV driver.

In support of this appeal, I can provide evidence of my PHV driver licence, PHV vehicle licence, booking record, and any relevant trip details showing that the passenger drop-off was taking place at the material time.

For these reasons, I respectfully ask the authority to review the circumstances and cancel the Penalty Charge Notice. Following review of the CCTV footage, it clearly evidenced dropping off a passenger and leaving straight away, and it was the end of the bus lane. 


Yours faithfully,

I noticed that the allowance for PHVs  to stop in a bus lane to board or alight passengers says "most bus lanes". How one knows which ones are in the "most" category escapes me, and you, I would think !

I suggest you submit your reps which look OK, and post their reply here when you get it.

Yoan haven't followed the forum rules by posting the PCN. If you want full advice we need to also see the video, and we need PCN Number and vehicle registration for that.

THe video is taken from the front of the car, so your PHV badge at the rear isn't visible, hence the PCN, as they've assumed it's just a private car.

Has Hippocrates PM'd you yet as he advised yesterday ?