Thankyou. I guess I have to go to tribunal then next.
No, you have to wait for the Notice to Owner, submit your reps again, (updated with our advice), and then when rejected, you can register an appeal at the tribunal.
They send out these Fob-Off letters knowing that most people then just cough-up, and indeed >95% do so to get the discount and join the Mugged Club.
So, are you the owner holding the V5C Registration Certificate for the car, and is it up-to-date ? The NtO is sent to the name and address on the V5C.