Free Traffic Legal Advice

Hi,

I had a visitor come and park in front of my residence. I activated one of my visitor vouchers, but it seems like I entered the registration was entered in the wrong field. In the confirmation email you can see that it was addressed to the correct registration, however in the registration is the wrong address.

I tried to contact Lambeth but this was after 5pm so they were closed. I also tried to e-mail them.
 
The visitor got a PCN.

https://share.icloud.com/photos/07cYLajvcSdnBS0dmj54Op2EQ
https://share.icloud.com/photos/06cbSiUr4FjTYdQfgTD1mAWkg

What is the best course of action, is there a draft informal appeal letter? What chances would I have on appeal?

Thank you 

Totally different reg to the PCN

I entered the reg into the wrong field and it copied one of the previous visitors regs. You can see that in the e-mail. I did not clock this. It is an honest mistake.

Do I stand a chance?

Thanks

Dear Madam/Sir,

On May 16, 2025 at approximately 1615 I had a visitor with registration RJ66DVY park infront of my property at 68 Bavent Road. Immediately upon arrival I logged into my Lambeth parking portal and applied oone of my visitor vouchers and paid for my visitors parking.

However, as it later transpired I mistyped the registration, entering it into the wrong field and the portal automatically selected previous visitor registrations AV07ZBU. My visitor was subsequently issued a PCN.

I have been a longtime resident of Bavent Road, this is the first time this has happened thus I kindly ask for you to cancel the PCN as evidenced I tried to pay and this is honest human error.

Submitted is the proof of payment as well as screenshot of active session that shows both registrations.

I appreciate your support and understanding.

Thank you

Did you mistype the VRM or was it the right one in the wrong field?

I've tweaked it a bit.

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On May 16 at approximately 1615 I had a visitor with registration RJ66DVY park in front of my property at 68 Bavent Road. Immediately upon arrival I logged into my Lambeth parking portal and applied one of my visitor vouchers and paid for my visitor's parking.

However, as it later transpired I entered the correct VRM into the wrong field and the portal automatically selected a previous visitor registration, AV07ZBU. My visitor was subsequently issued with the PCN.

As you can see from the attached screenshot, the correct VRM of RJ66DVY is in the name field - I'm not sure how I made this mistake but online systems can sometimes be confusing.

I have been a longtime resident of Bavent Road, and this is the first time this has happened. I kindly ask for you to cancel the PCN on this first-time occasion as I did pay and this is an honest human error.

Submitted is the proof of payment as well as screenshot of the active session that shows both registrations.

I appreciate your support and understanding.

Thank you

Hi,

Lambeth rejected my informal appeal (attached) what chances do I have with a formal appeal? Obviously its double jeopardy (£80 to £160) if I lose.

Thank you



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Thanks - anyone else. Do I have ground to win in a formal appeal / Tribunal or should I just cough up 80 GBP for an honest mistake.

Is there any precedent? I am sure I am not the first who has mistyped or selected the wrong field.

What are my cancels - I am trying to weight the time effort versus the cost. I can pull out good design guideliness for web systems but all requires time and research.

Thanks