Author Topic: Redbridge PCN Contravention 16s - For an incorrect Parking Location Code  (Read 68 times)

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Hi all,

This one really hurts, as there was absolutely no intention to deceive or avoid paying for parking. I used the Ringo app with location services on, paid the 30p session, left the car, and came back to find a big yellow PCN on the windscreen. Going from 30p to £80/£160 feels incredibly unfair and disproportionate.

16s – Parked in a permit space without a valid virtual permit
Images:
https://ibb.co/7dX7fSLd 
https://ibb.co/LDrBc83F

I’ve parked countless times in this area for the last two years, but this time I parked on an adjoining road. The Ringo app didn’t pick up the correct location, and I mistakenly /didn’t check properly / left the previous booking code (from a neighbouring street). Since I had paid for a session - just with the wrong code - I honestly thought they would be fair about it.

I challenged the PCN through the portal:
https://ibb.co/7tQs8Hzn
https://ibb.co/dwLCNGqJ 

They’ve now responded and rejected the challenge, acknowledging that payment was made and confirmed by Ringo, but saying it’s the driver’s responsibility:
https://ibb.co/SwnqxNp1

I’m really disappointed with the borough. This was a genuine, sincere mistake, not an attempt to avoid payment, and I had already paid for parking. Now it jumps to £80, or £160 if I challenge again or don’t pay by Thursday, (22nd Jan).
Just wanted to ask if anyone has any advice or suggestions on whether I have any grounds to fight this, whether it’s worth pursuing, or if anyone has experience or can help.

Thanks in advance
J.

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Re: Redbridge PCN Contravention 16s - For an incorrect Parking Location Code
« Reply #1 on: »
I'm not sure why you've posted this in 'News/Press Articles' - I've moved it to the council forum.

Re: Redbridge PCN Contravention 16s - For an incorrect Parking Location Code
« Reply #2 on: »
Sincere apologies.

Thanks for moving this to the correct place.

Re: Redbridge PCN Contravention 16s - For an incorrect Parking Location Code
« Reply #3 on: »
See this case:

https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/pcn-contravention-16s-redbridge-incorrect-parking-location-code

Also we need to start asking for their enforcement policy and holding them to statuary guidance on fairness.

Many thanks.

J.