Here is the modified version:
Dear Islington,
I am responding to the NTO for PCN: IZ30900529. VRN: LK56CSZ.
This is my formal representation, and I am appealing on the same grounds that I did in my original informal appeal.
It was rejected wrongly. The correspondence officer, Mo Ali, has misstated the law by saying that ‘Although the picking up of people is permitted at the location, this must be done promptly, and the driver must remain with the vehicle.’
This is incorrect, the driver does not need to remain with the vehicle. And it also doesn’t make sense, considering the assistance part, if the driver is with the vehicle who is to do the assistance?
What I was trying to explain in my earlier appeal was that I parked for a moment to go into the flats opposite to help bring a baby and all his stuff to the car.
So I pulled up into the nearest available bay, which was a pay & display to help onboard a 6 month old baby, and all his belongings, including his pushchair (you can even see this pictured on the side of the vehicle).
All other spots were taken, otherwise I could have even parked in a permit holder bay, for which I have a permit. When I came back the warden was already at the car, however, he had not issued the PCN yet, the windscreen was empty, and the PCN was not yet printed.
However, he did explain that he had already submitted it and it was too late to cancel, so he printed it anyway.
By the time the warden printed the PCN and stuck it on the window to take photos, we were already loading the car, and my daughter was already sitting inside the car. If you check the warden's bodycam you will find that it corroborates my story. Furthermore, you can see on the passenger side of the vehicle, near the back, my wife holding our baby, to put him in his car seat, and you can see the pushchair beside her in the same photo.
To add to this, you can see the observation time is from 16:11 to 16:11, which is 0 minutes. Hardly anytime at all to help onboard a baby, and his belongings into the car.
The Islington (Charged-For Parking Places) Order (Consolidation) 2023 has an exemption for assisted boarding at article 13(1)(a). And your correspondence officer Mo Ali, made a mistake in stating that the driver must remain with the vehicle. If this was the case, who is doing the assistance?