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Pictures of enforcement letters and TEC statements/response

While travelling in Asia earlier this year an old neighbour got in touch to tell me a baliff visited my old address in relation to this PCN. This was May 2024. I had initially appealed this PCN in October 2023 with Hillingdon on grounds of being broken down but never received a reply from them and honestly just forgot about it in my haste to leave the UK.

To understand the case, I’ll premise by saying I had not changed the address on my V5 certificate, thinking that the Royal Mail redirection I had would redirect any mail to me. This for some reason did not happen.
If you look at the statement Hillingdon Borough wrote from the pictures, you’ll understand the summary of events HOWEVER I should explain the discrepancies with address is my **** up.

Firstly, on my appeal (which was filled in online) I must have clicked through too quickly and my incorrect Uxbridge address. Secondly, I sent a complaint to Hillingdon Council to understand why I hadn’t received a response to my appeal, but again somehow **** up while typing it out on my phone and said I lived at a different number on the same road of the V5 address. Thus, making them think my V5 address is wrong.
To summarise I am at fault for having the wrong address on the V5 and for confusing the situation further by writing wrong addresses.
I am still perplexed why the Notice to Owner/Charge Certificate/Order for Recovery were not redirected by Royal Mail and instead were returned to sender. Is that normal for these types of letters?

On the advice of a friend, I applied to the TEC to see if they’d accept an out of time appeal but also just to buy myself a bit of time. Predictably that was rejected.

I recently had a phone call with Newlyn and explained I’m back in the UK but unemployed, claiming Universal Credit and in the middle of returning to school to switch careers so the outlook on my income is quite bleak too. After some back and forth the best they could offer is 6 months to pay the £409 outstanding off slower.

My question is – is it worth ringing up again and arguing for a reduction in costs? The best I can think is to argue that its unfair to slap a fee for a visit to my old address when I hadn’t even been served the Notice to Owner etc. Therefore, reducing it to Debt + Compliance stage fee = £174. I could afford that at this moment in time

Any thoughts or advice would be appreciated, thanks.

Nothing you've told us so far is grounds for any reduction in the amount owed. You have already filed a WS to TEC and this was fairly predictably refused. Pity you didn't come on here earlier before this was submitted.  You can get this decision reviewed by a County Court judge but this will cost you money.  I think your best option is to agree a payment plan with the enforcement agents.

Please post the documents you have received, please. Only redact name and address.

Thanks for looking through my post. Yes I'd agree with your assessment just looking for any way to save a few quid after letting this get too out of hand. Does negotiating ever work with these agencies at this stage? I do realise my negotiating position is quite weak but not insignificant.

I will keep this forum in mind in the future! Unfortunately searching for advice (and also typing it seems) on the other side of the world through a smart phone on iffy wifi proved quite hard 

Please post the documents you have received, please. Only redact name and address.

Oh right think I've marked some other details for privacy, does this matter?

So they haven't served an enforcement notice on you at your current address?

Nope haven't received anything from Newylyn addressed to my current address. Though I have notified them of my current address. The V5 isn't in my name now either since its been sold.

And when you have the addresses you could probably answer your question as to why the RM did not redirect i.e. compare and contrast these addresses with your redirection.

I'm under the impression RM doesn't redirect important letters such as the Notice to Owner. In Hillingdon Borough's statement to the TEC they state they looked up the address from the V5 and were sending all correspondence there. They state the letters were returned to sender, so I am guessing whoever lived there at the time was doing that. Unfortunately whoever that was has now left the property so I can't be 100% sure.