@mrmustard We can talk about this on Wednesday if you like; but, here is my suggestion:
The deemed date of service is the 22nd as already advised. I have two bus lane cases with them already and have complained to the powers that be. Their system and/or staff need root to branch review.
Without wishing to tread upon any one else's toes, I suggest that either mrmustard or I represent you now and get this sorted. At this stage. They certainly know my name, at least.
Even their chief lawyer wrote to me two years ago with drivel re bus lane certificates.
This is total incompetence. They are top of my list at present. Cannot divulge anymore save for a pending review hearing next week re their PCNs and websites.
I am prepared for the JR stage if necessary.........