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Parking ticket issued for Parking without displaying ticket
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Hi All

I need help with a parking ticket that was issued to me by Sandwell Council for parking without a pay and display ticket. It has been 15 days already since issued and I haven't paid or appealed it yet.

When I was going to the dentist, I parked my car on the road which had some signs displayed on the road.  I have attached images of them.

I tried paying for a ticket but I ran into several issues,  First issue was there was no machine nearby to pay. I spotted one at the end of the road, so went up to it to pay, but the machine was out of order (I attached image of this message).

After fidgeting for a while, I angrily left the car where it was without displaying a paid ticket as I was running late for my appointment and have already wasted about ten minutes trying to locate and pay.  When I came out the dentist, to my dismay, I got a parking ticket attached to my windscreen.  I saw one of the parking warden walk by and asked him why there is a ticket issued when the machine is out of order.  He pointed at the sign and said you could have paid by phone and walked off.  I went near the car and saw the sign indeed did state that I could have paid via a phone but I did not even notice this as I was too busy trying to locate a machine to pay because I was running late. 

However, I still have issues with this for the reasons below:

First is that they can't expect people to carry a phone with them, the battery could have died, the person may not have had any credit...
Second issue I have is, the ticket was issued within 3 minutes.

Any thoughts on whether I can challenge this?

Many thanks
Sally

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« Last Edit: March 16, 2025, 01:34:25 pm by sally.begg »

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Re: Parking ticket issued for Parking without displaying ticket
« Reply #1 on: »
Please repost the front of the PCN with no redactions, and a GSV link to the location.

Re: Parking ticket issued for Parking without displaying ticket
« Reply #2 on: »
How many times do we see threads on here where the motorist is "in a hurry" and therefore hasn't time to ensure payment is made for parking. I'm afraid Pay-by-Phone is here to stay and adjudicators refuse representations when a council says the PCN recipient could have paid by phone. Every council in the land is now doing this.

Pay-by-Phone is a council "Get out of jail free" card, because they can be as sloppy and idle as they like when it comes to looking after the ticket machines, and still penalise people for not paying because as the CEO said, "you should have paid by phone".   However, it's not going to change soon, and, indeed, many councils are removing ticket machines entirely and making parking payment solely by phone.

We always suggest submitting representation against a PCN because councils do sometimes shoot themselves in the foot when replying. You have done nothing about the PCN for 15 days, so the discount period has ended. If you submit reps asap, they may re-offer the discount.

Re: Parking ticket issued for Parking without displaying ticket
« Reply #3 on: »
+1

As Incandescent says, asap.

But, post yr draft reps here for comment before sending and remember in drafting them you are asking the Council to be kind and generous.

Re: Parking ticket issued for Parking without displaying ticket
« Reply #4 on: »
+1

As Incandescent says, asap.

But, post yr draft reps here for comment before sending and remember in drafting them you are asking the Council to be kind and generous.
Thanks for your suggestion. I will try to draft something.  Can I ask for some pointers as to what I can include that they may consider as valid points?
I have also re-uploaded the pcn.

Re: Parking ticket issued for Parking without displaying ticket
« Reply #5 on: »
The PCN states only that a valid ticket wasn't displayed. This was impossible to do without a working machine. Pay by phone is a red herring here and in any case I've had a look at a recent traffic order and there is nothing about virtual payment.

See these two cases:

https://drive.google.com/file/d/1cuQD76DOqbsKDRzzZs39zXb-gPdxF_CW/view

2190494295

As a person of similar age to the Appellant I have a degree of sympathy with the
complexities of making payment by phone at the roadside, particularly if the phone is
not of the latest type - although my sympathy in the present case is somewhat reduced
by the Council’s evidence that the registration number has been incorrectly registered
and used on previous occasions. . Nevertheless if this is the method required to
validate parking a motorist must simply cope with it or park the vehicle elsewhere.
In the present case, however, the PCN was issued for the contravention of failing to
display a P&D ticket (which is what the Traffic Management Order requires), not for
failing to make payment. I accept the Appellant’s evidence ( not challenged by the
Council) were no working P&D machines available; and it seems to me a motorist
cannot be required to pay a penalty for failing to display something which the Council
has prevented him from displaying. The Appeal is allowed on the basis that the
contravention alleged on the PCN did not occur .

---------

https://drive.google.com/file/d/16DxyWjZpQIYl73ng1yVBH0QufRQdGgK6/view

2230447294

A Telephone Appeal Hearing was scheduled for 9 a.m. on 18th November
2023; I spoke with the Appellant's representative Mr I. Murray-Smith on the
contact number provided.

1. The Enforcement Authority assert the said vehicle, at the relevant time
on the material date, to be 'parked in a car park without clearly displaying a
valid pay & display ticket or voucher or parking clock.'
2. The Appellant's dispute as to liability for the ensuing Penalty Charge
Notice is on the basis of the prevailing circumstances and challenge
comprehensively stated in the skeleton argument submitted by Mr Murray-
Smith (with supporting references and cited cases) which he reiterated and
further detailed during the Telephone Hearing.
I am obliged to Mr Murray-Smith for his thorough research and the manner
of presentation of his contention.
3. The Enforcement Authority who assert that the said vehicle was so
parked contrary to an operative restriction are obliged to adduce evidence
to the requisite standard to substantiate the assertion that the said vehicle
was 'parked in a car park without clearly displaying a valid pay & display
ticket or voucher or parking clock.' :-
The evidence upon which the Enforcement Authority rely comprises copy
Penalty Charge Notice, extracts of governing Traffic Management Order
provisions, and contemporaneous notes attributable to the Civil
Enforcement Officer together with photographic evidence: images showing
the said vehicle in situ, unoccupied and unattended, and an image of a sign
notifying motorists of the restriction.
The Civil Enforcement Officer confirms the lack of sight of a displayed
payment voucher, and the Enforcement Authority allege an absence of
payment receipt by the telephone service provider at the at the point of
issue of the Penalty Charge Notice.
4. The evidence adduced by the Enforcement Authority was examined to
evaluate the allegation in conjunction with the representations presented
on the Appellant's behalf.
i) I note that the signage at the location (if indeed it relates to the said
vehicle's parked position, since it is not possible to determine the position
of the same in relation to the said vehicle) does not reflect the restriction
invoked by the Traffic Management Order, since the inclusion of telephone
payment is not implemented in the Order.
This is a factual deflect which I find flaws the Enforcement Authority's
assertion. Evidentially I cannot be satisfied that a contravention is proved.
ii) I am concerned that the Enforcement Authority have sought to submit as
evidence a document (which it is statutorily obliged to furnish) other than
that of which it purports to be a copy.
This is a procedural deflect which I find flaws the Enforcement Authority's
propriety.

The Appeal is allowed.
« Last Edit: March 17, 2025, 10:23:22 am by stamfordman »

Re: Parking ticket issued for Parking without displaying ticket
« Reply #6 on: »
The PCN states only that a valid ticket wasn't displayed. This was impossible to do without a working machine. Pay by phone is a red herring here and in any case I've had a look at a recent traffic order and there is nothing about virtual payment.

See these two cases:

https://drive.google.com/file/d/1cuQD76DOqbsKDRzzZs39zXb-gPdxF_CW/view

2190494295

As a person of similar age to the Appellant I have a degree of sympathy with the
complexities of making payment by phone at the roadside, particularly if the phone is
not of the latest type - although my sympathy in the present case is somewhat reduced
by the Council’s evidence that the registration number has been incorrectly registered
and used on previous occasions. . Nevertheless if this is the method required to
validate parking a motorist must simply cope with it or park the vehicle elsewhere.
In the present case, however, the PCN was issued for the contravention of failing to
display a P&D ticket (which is what the Traffic Management Order requires), not for
failing to make payment. I accept the Appellant’s evidence ( not challenged by the
Council) were no working P&D machines available; and it seems to me a motorist
cannot be required to pay a penalty for failing to display something which the Council
has prevented him from displaying. The Appeal is allowed on the basis that the
contravention alleged on the PCN did not occur .

---------

https://drive.google.com/file/d/16DxyWjZpQIYl73ng1yVBH0QufRQdGgK6/view

2230447294

A Telephone Appeal Hearing was scheduled for 9 a.m. on 18th November
2023; I spoke with the Appellant's representative Mr I. Murray-Smith on the
contact number provided.

1. The Enforcement Authority assert the said vehicle, at the relevant time
on the material date, to be 'parked in a car park without clearly displaying a
valid pay & display ticket or voucher or parking clock.'
2. The Appellant's dispute as to liability for the ensuing Penalty Charge
Notice is on the basis of the prevailing circumstances and challenge
comprehensively stated in the skeleton argument submitted by Mr Murray-
Smith (with supporting references and cited cases) which he reiterated and
further detailed during the Telephone Hearing.
I am obliged to Mr Murray-Smith for his thorough research and the manner
of presentation of his contention.
3. The Enforcement Authority who assert that the said vehicle was so
parked contrary to an operative restriction are obliged to adduce evidence
to the requisite standard to substantiate the assertion that the said vehicle
was 'parked in a car park without clearly displaying a valid pay & display
ticket or voucher or parking clock.' :-
The evidence upon which the Enforcement Authority rely comprises copy
Penalty Charge Notice, extracts of governing Traffic Management Order
provisions, and contemporaneous notes attributable to the Civil
Enforcement Officer together with photographic evidence: images showing
the said vehicle in situ, unoccupied and unattended, and an image of a sign
notifying motorists of the restriction.
The Civil Enforcement Officer confirms the lack of sight of a displayed
payment voucher, and the Enforcement Authority allege an absence of
payment receipt by the telephone service provider at the at the point of
issue of the Penalty Charge Notice.
4. The evidence adduced by the Enforcement Authority was examined to
evaluate the allegation in conjunction with the representations presented
on the Appellant's behalf.
i) I note that the signage at the location (if indeed it relates to the said
vehicle's parked position, since it is not possible to determine the position
of the same in relation to the said vehicle) does not reflect the restriction
invoked by the Traffic Management Order, since the inclusion of telephone
payment is not implemented in the Order.
This is a factual deflect which I find flaws the Enforcement Authority's
assertion. Evidentially I cannot be satisfied that a contravention is proved.
ii) I am concerned that the Enforcement Authority have sought to submit as
evidence a document (which it is statutorily obliged to furnish) other than
that of which it purports to be a copy.
This is a procedural deflect which I find flaws the Enforcement Authority's
propriety.

The Appeal is allowed.

Thank you for this, I really appreciate it.  I have raised a challenge to the PCN.  Will try and keep you updated on the developments here.
Kind regards

Re: Parking ticket issued for Parking without displaying ticket
« Reply #7 on: »
The PCN states only that a valid ticket wasn't displayed. This was impossible to do without a working machine. Pay by phone is a red herring here and in any case I've had a look at a recent traffic order and there is nothing about virtual payment.

See these two cases:

https://drive.google.com/file/d/1cuQD76DOqbsKDRzzZs39zXb-gPdxF_CW/view

2190494295

As a person of similar age to the Appellant I have a degree of sympathy with the
complexities of making payment by phone at the roadside, particularly if the phone is
not of the latest type - although my sympathy in the present case is somewhat reduced
by the Council’s evidence that the registration number has been incorrectly registered
and used on previous occasions. . Nevertheless if this is the method required to
validate parking a motorist must simply cope with it or park the vehicle elsewhere.
In the present case, however, the PCN was issued for the contravention of failing to
display a P&D ticket (which is what the Traffic Management Order requires), not for
failing to make payment. I accept the Appellant’s evidence ( not challenged by the
Council) were no working P&D machines available; and it seems to me a motorist
cannot be required to pay a penalty for failing to display something which the Council
has prevented him from displaying. The Appeal is allowed on the basis that the
contravention alleged on the PCN did not occur .

---------

https://drive.google.com/file/d/16DxyWjZpQIYl73ng1yVBH0QufRQdGgK6/view

2230447294

A Telephone Appeal Hearing was scheduled for 9 a.m. on 18th November
2023; I spoke with the Appellant's representative Mr I. Murray-Smith on the
contact number provided.

1. The Enforcement Authority assert the said vehicle, at the relevant time
on the material date, to be 'parked in a car park without clearly displaying a
valid pay & display ticket or voucher or parking clock.'
2. The Appellant's dispute as to liability for the ensuing Penalty Charge
Notice is on the basis of the prevailing circumstances and challenge
comprehensively stated in the skeleton argument submitted by Mr Murray-
Smith (with supporting references and cited cases) which he reiterated and
further detailed during the Telephone Hearing.
I am obliged to Mr Murray-Smith for his thorough research and the manner
of presentation of his contention.
3. The Enforcement Authority who assert that the said vehicle was so
parked contrary to an operative restriction are obliged to adduce evidence
to the requisite standard to substantiate the assertion that the said vehicle
was 'parked in a car park without clearly displaying a valid pay & display
ticket or voucher or parking clock.' :-
The evidence upon which the Enforcement Authority rely comprises copy
Penalty Charge Notice, extracts of governing Traffic Management Order
provisions, and contemporaneous notes attributable to the Civil
Enforcement Officer together with photographic evidence: images showing
the said vehicle in situ, unoccupied and unattended, and an image of a sign
notifying motorists of the restriction.
The Civil Enforcement Officer confirms the lack of sight of a displayed
payment voucher, and the Enforcement Authority allege an absence of
payment receipt by the telephone service provider at the at the point of
issue of the Penalty Charge Notice.
4. The evidence adduced by the Enforcement Authority was examined to
evaluate the allegation in conjunction with the representations presented
on the Appellant's behalf.
i) I note that the signage at the location (if indeed it relates to the said
vehicle's parked position, since it is not possible to determine the position
of the same in relation to the said vehicle) does not reflect the restriction
invoked by the Traffic Management Order, since the inclusion of telephone
payment is not implemented in the Order.
This is a factual deflect which I find flaws the Enforcement Authority's
assertion. Evidentially I cannot be satisfied that a contravention is proved.
ii) I am concerned that the Enforcement Authority have sought to submit as
evidence a document (which it is statutorily obliged to furnish) other than
that of which it purports to be a copy.
This is a procedural deflect which I find flaws the Enforcement Authority's
propriety.

The Appeal is allowed.




Hi

Just to give you all an update and request your HELP please!
My challenge to Sandwell MBC was rejected. Please see attached with the reasons they have stated. 

I then received a Notice to Keeper (NTO),it has been couple weeks since receiving it, I forgot to upload it here, however I don't know if I am blind or what but I cannot seem to find a date on it to say when NTO was issued, therefore, I don't know when it will be 28 days as I need to make another challenge ASAP!

Please could someone help me to word it as I am terrible at this or give me some pointers to make the challenge?

Many thanks

[ Guests cannot view attachments ]

Re: Parking ticket issued for Parking without displaying ticket
« Reply #8 on: »
The PCN states only that a valid ticket wasn't displayed. This was impossible to do without a working machine. Pay by phone is a red herring here and in any case I've had a look at a recent traffic order and there is nothing about virtual payment.

See these two cases:

https://drive.google.com/file/d/1cuQD76DOqbsKDRzzZs39zXb-gPdxF_CW/view

2190494295

As a person of similar age to the Appellant I have a degree of sympathy with the
complexities of making payment by phone at the roadside, particularly if the phone is
not of the latest type - although my sympathy in the present case is somewhat reduced
by the Council’s evidence that the registration number has been incorrectly registered
and used on previous occasions. . Nevertheless if this is the method required to
validate parking a motorist must simply cope with it or park the vehicle elsewhere.
In the present case, however, the PCN was issued for the contravention of failing to
display a P&D ticket (which is what the Traffic Management Order requires), not for
failing to make payment. I accept the Appellant’s evidence ( not challenged by the
Council) were no working P&D machines available; and it seems to me a motorist
cannot be required to pay a penalty for failing to display something which the Council
has prevented him from displaying. The Appeal is allowed on the basis that the
contravention alleged on the PCN did not occur .

---------

https://drive.google.com/file/d/16DxyWjZpQIYl73ng1yVBH0QufRQdGgK6/view

2230447294

A Telephone Appeal Hearing was scheduled for 9 a.m. on 18th November
2023; I spoke with the Appellant's representative Mr I. Murray-Smith on the
contact number provided.

1. The Enforcement Authority assert the said vehicle, at the relevant time
on the material date, to be 'parked in a car park without clearly displaying a
valid pay & display ticket or voucher or parking clock.'
2. The Appellant's dispute as to liability for the ensuing Penalty Charge
Notice is on the basis of the prevailing circumstances and challenge
comprehensively stated in the skeleton argument submitted by Mr Murray-
Smith (with supporting references and cited cases) which he reiterated and
further detailed during the Telephone Hearing.
I am obliged to Mr Murray-Smith for his thorough research and the manner
of presentation of his contention.
3. The Enforcement Authority who assert that the said vehicle was so
parked contrary to an operative restriction are obliged to adduce evidence
to the requisite standard to substantiate the assertion that the said vehicle
was 'parked in a car park without clearly displaying a valid pay & display
ticket or voucher or parking clock.' :-
The evidence upon which the Enforcement Authority rely comprises copy
Penalty Charge Notice, extracts of governing Traffic Management Order
provisions, and contemporaneous notes attributable to the Civil
Enforcement Officer together with photographic evidence: images showing
the said vehicle in situ, unoccupied and unattended, and an image of a sign
notifying motorists of the restriction.
The Civil Enforcement Officer confirms the lack of sight of a displayed
payment voucher, and the Enforcement Authority allege an absence of
payment receipt by the telephone service provider at the at the point of
issue of the Penalty Charge Notice.
4. The evidence adduced by the Enforcement Authority was examined to
evaluate the allegation in conjunction with the representations presented
on the Appellant's behalf.
i) I note that the signage at the location (if indeed it relates to the said
vehicle's parked position, since it is not possible to determine the position
of the same in relation to the said vehicle) does not reflect the restriction
invoked by the Traffic Management Order, since the inclusion of telephone
payment is not implemented in the Order.
This is a factual deflect which I find flaws the Enforcement Authority's
assertion. Evidentially I cannot be satisfied that a contravention is proved.
ii) I am concerned that the Enforcement Authority have sought to submit as
evidence a document (which it is statutorily obliged to furnish) other than
that of which it purports to be a copy.
This is a procedural deflect which I find flaws the Enforcement Authority's
propriety.

The Appeal is allowed.




Hi

Just to give you all an update and request your HELP please!
My challenge to Sandwell MBC was rejected. Please see attached with the reasons they have stated. 

I then received a Notice to Keeper (NTO),it has been couple weeks since receiving it, I forgot to upload it here, however I don't know if I am blind or what but I cannot seem to find a date on it to say when NTO was issued, therefore, I don't know when it will be 28 days as I need to make another challenge ASAP!

Please could someone help me to word it as I am terrible at this or give me some pointers to make the challenge?

Many thanks

[ Guests cannot view attachments ]

Re: Parking ticket issued for Parking without displaying ticket
« Reply #9 on: »
Here is copy of the NTO.  I cannot see a date on when it was issued.  Only date I can see is the original date of offence.
Please help me to word a good challenge as I am nearly running out of time.

Thank you

[ Guests cannot view attachments ]

Re: Parking ticket issued for Parking without displaying ticket
« Reply #10 on: »
Hopefully others will contribute, but ignoring the NtO for two weeks is not helpful !

I can only suggest you resubmit your original representation, but also state that the NtO is flawed as it does not have a date it was produced, so you have no means of knowing when the period for paying or submitting reps ends.

Re: Parking ticket issued for Parking without displaying ticket
« Reply #11 on: »
I would stress the NTO, they are doomed.

Dear Sir,
PCN ***********

Thank you for your undated Notice to Owner, a copy of which is enclosed.

My formal representations are as follows:
1. Procedural improprieties
The regulations in this case mandate the following:

Notice to Owner
......

(3) A notice to owner must, in addition to the matters required to be included in it under regulation 3(2) of the 2022 Appeals Regulations, state—

(a)the date of the notice, which must be the date on which the notice is posted,

This date has been omitted, therefore not only does the NTO fail to meet this stand-alone requirement, it also fails to state the "payment period' and the 'representations period' the calculation of both of which is predicated on the 'date of the notice'.

3 procedural improprieties.

2. Contravention did not occur
Not that these grounds should be necessary, but I also rely upon my original representations.

I look forward to receiving your confirmation that the PCN has been cancelled.

Yours....

Re: Parking ticket issued for Parking without displaying ticket
« Reply #12 on: »
I would stress the NTO, they are doomed.

Dear Sir,
PCN ***********

Thank you for your undated Notice to Owner, a copy of which is enclosed.

My formal representations are as follows:
1. Procedural improprieties
The regulations in this case mandate the following:

Notice to Owner
......

(3) A notice to owner must, in addition to the matters required to be included in it under regulation 3(2) of the 2022 Appeals Regulations, state—

(a)the date of the notice, which must be the date on which the notice is posted,

This date has been omitted, therefore not only does the NTO fail to meet this stand-alone requirement, it also fails to state the "payment period' and the 'representations period' the calculation of both of which is predicated on the 'date of the notice'.

3 procedural improprieties.

2. Contravention did not occur
Not that these grounds should be necessary, but I also rely upon my original representations.

I look forward to receiving your confirmation that the PCN has been cancelled.

Yours....


Many thanks both!  I have made my representation as above.

Will try to keep you updated when I get a response from them. :)