3. Newham Council - Charge Certificate
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chand

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Newham Council - Charge Certificate
« on: March 13, 2024, 10:12:43 pm »
Dear All,

Received a charge certificate from Newham Council to pay £195 within 14 days. The background is as below.

1) 26 Oct 2023 PCN date : PCN PN74212058, reg: EF59XOS,Contravention 53J , contravention date 16/10/2023

2) 27 Nov 2023 appeal sent and subsequently rejected ( don't have copies )

3) 07 Feb 2024 : Online showed the pending amount to pay is £65

4) 07 Feb 2024 : Paid the outstanding balance £65 on the same day. Sadly quoted incorrect PCN number ( input my old  PCN PN73285351, previous car reg: EF59XOS)  )

5) 06 Mar 2024 : Received charge certificate

The current PCN account shows outstanding to pay £195. Whereas the old PCN shows a credit of £65.

To summarise I have paid the full outstanding PCN ( charge certificate) amount on 07 Feb 2024 but went into wrong account because I haven't input the correct reference (PCN No.). The other PCN account shows £65 in credit.

What can be done in this scenario to cancel the charge certificate ?

Thanks for any suggestions.

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Incandescent

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Re: Newham Council - Charge Certificate
« Reply #1 on: March 14, 2024, 01:16:09 am »
Contact Newham to tell them that due to a typing error, you mistakenly paid for a previously paid PCN, instead of the PCN you intended to pay.  Point out that the previous PCN now shows a surplus of £65, and ask them to cancel the CC and re-allocate the surplus to the PCN you intended to pay.
If you paid on-line, I am quite astonished at how a correctly programmed computer system allowed you to pay money to a PCN that had already been paid.
« Last Edit: March 14, 2024, 01:21:02 am by Incandescent »
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chand

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Re: Newham Council - Charge Certificate
« Reply #2 on: April 02, 2024, 01:01:28 pm »
Thanks for your advise on my request on the charge certificate received from newham council. Spoke to the council and I was told that they will pass the details to the other team to review the case.

Subsequently I received a call from council and told that they will adjust the accounts and cancel the charge certificate.

Thanks for your reply.
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Incandescent

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Re: Newham Council - Charge Certificate
« Reply #3 on: April 02, 2024, 05:58:26 pm »
Thanks for letting us know what transpired.
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