Well done! And thank you very much for posting an update. All too often we don't get to hear the outcome.
" It turned out that the complaint process worked fine. The county council processed the complaint and agreed to pay me back the £303 and also cancelled the PCN which was totally out of my expectation."
Do I understand correctly that Cambridgeshire County Council have refunded the £303 court fee? Have you received the refund as yet?