PCNs served as a paper document to car or driver have always been required to state, that reps can be submitted and will be considered, but that if an NtO is received despite this, the owner must respond to the PCN. There isn't anything particularly unusual in people getting an NtO despit submitting informal reps against the PCN. Is it council incompetence ? Maybe, but the regulations for paper PCN content have always insisted the above text or similar.ANy PCN without this warning can be considered void. Reason for all this is that the owner is usually the person who gets the PCN and submits reps, but on receipt of a PCN may think "I have already submitted reps" and not bother responding to the NtO, at which point it is Game Over.