Hi all, thanks for all your input so far. Here's a draft of the representation. Any feedback would be appreciated and changes required welcomed. Also as i need this switched from my dads to my name is that something i can request on here or only on a separate letter sent to the council prior to making the representation?
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Parking Services
Ealing Council
Perceval House
14-16 Uxbridge Road
Ealing
W5 2HL
Dear Sir/Madam,
Re: Penalty Charge Notice No. [PCN Number]
Vehicle Registration: [Your Vehicle Registration Number]
Date of Contravention: [Date of Contravention]
I am writing to contest the Penalty Charge Notice issued to me regarding the above-referenced incident. Despite my previous correspondence outlining the circumstances surrounding the alleged contravention, I am disappointed to receive your notice of decline of challenge. I respectfully request a reconsideration of this matter based on the following points:
1. Reasonableness of Time for Payment:
It is well-established that reasonable time must be allowed for the payment of parking fees to ensure compliance with regulations. In my case, I encountered technical difficulties with the PayByPhone app, which prevented me from completing the transaction promptly. Despite repeated attempts, the app continued to malfunction, leading to a delay in securing parking payment. The time taken to resolve this issue was reasonable given the circumstances. Denying this reasonable time allowance would render it impossible for any individual to park legally, undermining the fundamental purpose of parking regulations.
2. Evidence Inconclusive due to Image Quality:
Upon reviewing the images provided by the Civil Enforcement Officer (CEO), it is evident that the terms and conditions board, crucial for determining the legality of parking, is depicted in an unreadable and blurry manner. This lack of clarity raises significant doubts regarding the accuracy and reliability of the evidence presented. Without clear and legible evidence, it is unjust to uphold the Penalty Charge Notice.
3. Interpretation of "Soon Enough" for Payment:
The assertion that payment must be made "immediately after parking" lacks specificity and fails to account for real-world scenarios. The term "soon enough" is subjective and open to interpretation. In my case, I successfully completed the payment transaction within a reasonable timeframe following my arrival at the parking location. Moreover, I had paid for the full day's parking, indicating a genuine intention to comply with parking regulations. Analogously, if a physical ticket machine were to have a queue resulting in a delay in obtaining a ticket, such delays would be accommodated within the framework of reasonable time allowances.
In light of the aforementioned points, I kindly urge the council to reconsider its decision and revoke the Penalty Charge Notice. I remain committed to resolving this matter amicably and trust that a fair and just outcome will be reached.
I would appreciate your prompt attention to this matter and look forward to your favorable response.
Yours sincerely,
