Author Topic: Torbay Council, code 16 - parked in resident area without permit displayed  (Read 66 times)

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Hi FTLA,

I have an annoying case.
I have a valid permit but it slid down between the dashboard and windshield. Can't get it out. It's been like that for at least 6 months

I received a ticked on 08/05.
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DE68ACZ

I thought nothing of it as I saw a new traffic enforcer being trained the other day.
I actually heard the trainer say "don't bother with this car it has a virtual permit" pointing at my car
I appealed it

Another ticket on 09/05
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Again, went and appealed it.
This time left a note explaining what happened.

No ticket on 10/05

Another one on 11/05 even showing my note in one of the pictures.
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Appealed it again. Added a permit number on the bottom of my note from an email confirmation.

No PCN on 12/05

I got another on 13/05
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Appealed it once again.
Received a rejection emails on all 4 PCNs within 3 hours.

https://cdn.imgpile.com/f/gV4zrZ2_xl.png

I spoke to permit department to get a replacement. I mentioned a virtual permit, but apparently no such thing exist for residential areas unless they made a mistake when issuing a permit.

I then spoke to a traffic enforcer last Saturday and she said they always check plates as there could be a virtual permit.

I'm rather annoyed as this is £140 I could use differently!

Thank you to everyone that could help me challenge this.






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Quote
I have a valid permit but it slid down between the dashboard and windshield. Can't get it out. It's been like that for at least 6 months
This surely explains why you are getting PCNs, and at some point the council will get fed up with you not displaying it, and not cancel the PCNs because the permit is supposed to be visible to a CEO. I would have thought you could get a replacement permit to replace the one that is effectively lost. Have you done so ?

It seems to me your problem is of your own making, sorry to have to say it.

The contravention is:

16 Parked in a permit space or zone without a valid virtual permit or clearly displaying a valid physical permit where required

If permits are checkable virtually then the contravention did not occur in my view but it seems they issue virtual permits for pay bays and car parks but not on-street permit parking?

You could sort the permit out and go back to them and pay the first and ask if they'll cancel the others. 


« Last Edit: Yesterday at 02:29:44 pm by stamfordman »
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Thank you for your input.

I have now gotten a replacement permit (displayed prominently)
I would be happy with your solution, but looking at the informal challenge reply they gave me I'd need to wait until the NtO is issued. I'd then be on the hook for full amount if they don't agree to cancel the rest of the PCNs.

You can try a polite follow-up before the NTOs, saying you've paid the first and that you did have a valid permit.

They will probably reoffer the discounts if they reject at NTO stage. If they don't you'd be punting an extra £105 but you could annoy them by appealing to the tribunal and they may not contest.
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They replied strangely fast - it was meant to be up to 21 days.
They're hiding behind the NtO and "following the legal process" or making a payment/entering a payment plan once the PCNs are at non discounted rate.

I hate the fact they are just treating this as money grabbing exercise