Again on behalf of a friend.
She parked and paid for a session on the app for a day (screenshot to prove), however realised that she had entered the wrong number plate on the app. For reference, the number plate is L14ENM, but she entered LI4ENM (hard to distinguish this on the app).
She appealed informally however this was rejected. Now she has received an NtO and wondering whether it’s worth going all the way and on what grounds. Obviously this was a genuine mistake, a session was paid for so no revenue loss to the council and number plate was different by one digit so feels excessive. Appreciate any advice.
All pics in attached link:
https://imgpile.com/p/yTFI3AfAlso pasting below her initial appeal:
I had paid for the full day on the pay by phone app for this vehicle. Details in screenshot. I realise there was letter wrong on the number plate as I have only recently been insured and started using this vehicle as my previous one has been sent back . I entered the letter I instead of number 1 on the app by mistake . I realised this error as went to look for a way to correct it on the pay by phone app as payment for the full day parking had already gone through however before I found a solution at 9.05 I already had a ticket. I spoke to the ticket warden who issued the ticket and showed her my payment and receipt through the app and she said if I appeal the ticket this fine would be cancelled. Please help as it was an innocent mistake and I do have records of paying and doing the right thing to be parked there
