DOUBLE PCN - Havering, code 52 Failing to comply with prohibition on certain types of vehicle, South St RM1/Eastern Rd RM1 (PCN 1) AND South St/Havana Close (PCN 2)
I went to pick up a friend from Romford Station and drove north up South St. After the station I was caught on two cameras just twenty-one seconds apart. Havering Council has sent a separate PCN for each camera for 'failing to comply with a prohibition on certain types of vehicle'.
The first camera (PCN 1) was at the junction of South St and Eastern Rd where the only prohibition sign is for no right turn; the only permissible route is straight ahead, which is the route I took.
The second camera (PCN 2) was at the junction of South St and Havana Close where there is just a single sign regarding the prohibition of cars. It is butted up against another sign which has an arrow pointing to the left and so, in the brief moment available to decipher it, I read the two signs as being related and that the car prohibition sign corresponded to the road on the left. I, therefore, drove straight ahead. The Traffic Signs Manual 2018, Para. 6.3.5 makes recommendations for separation between signs for clarity when they are not related.
I appealed both PCNs on the grounds that a) they should not issue two separate fines for what is, essentially, a single contravention and b) that the road signage was confusing. The council rejected both appeals and removed the 50% early payment discounts.
I requested a phone number to speak with a human since I wanted more clarity but the council said they only allow communication by email. I emailed enquiring about their grounds for issuing two fines for a single offence; their response did not address my question. I offered to settle immediately to avoid going to a tribunal if they would honour the 50% discount on the first PCN and cancel the second PCN. They responded that I hadn't "supplied any mitigating circumstances to close either case or re offer the discount".
I believe the council's communication has been inadequate because they have not addressed my requests for information and because they have taken days to reply to emails, allowing no speedier or more direct option of communication. These factors have led to a lack of transparency around the legitimacy of the PCNs and to delays which have contributed to the expiration of the 50% discount.
Further to the above, based on the camera image the council supplied, it seems that the location of the first camera (South St RM1/Eastern Rd RM1 according to the PCN letter) might be incorrect.
I would be grateful for your advice about how to proceed, please, and what arguments I should make if I go to a tribunal.
Location of the two PCNs:
https://maps.app.goo.gl/aZ1QhSGPkX11f7c99PCN letters:-
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