Hi everyone.
So I forgot to renew my permit with Islington, and I got a PCN. I appealed, and it got rejected, and I appealed again, and it got rejected again. They sent the NTO, and I sent the same appeal which got rejected as well.
My appeal was that I forgot, but the reason I had forgotten was because when I originally went to renew the Islington permit portal wasn't functioning correctly, can't remember exactly what was wrong, so I was going to try again later. But never did.
I know it's not the best excuse, but I'd like to take it to tribunal anyway. But the rejection to the formal representation seems to suggest I can't? I've pasted it below.
My original submission to the NTO
I would like to clarify the circumstances again, as my concern is that the mitigation I raised has not been fully considered. I attempted to renew my residents’ permit before the PCN was issued; however, the council’s online system repeatedly failed to process the renewal. This technical issue was outside my control, and I took reasonable steps to remain compliant. I urge the council to check its system logs, which should evidence my attempts to renew the permit. I have previously held a valid residents’ permit and had no intention of avoiding payment. I acted in good faith and attempted to renew on time, but was prevented from doing so due to system failure. In addition, I have ADHD, which means that despite making an initial attempt to resolve the issue, I am more prone to forgetting to retry immediately once a system error occurs. This makes it especially important that reasonable adjustments and fairness are applied where renewal was attempted but blocked by circumstances beyond my control. Given these facts, I believe it would be unreasonable and disproportionate to enforce a penalty for a situation caused by the council’s own system preventing renewal. I respectfully ask that this matter be reconsidered in light of fairness.
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