Free Traffic Legal Advice

the enforcement agents, in theory can’t take any possessions from my mums as we do not have anything of ours there.

And they'll take your mum's word for this?

I think we’ll just have to wait it out and see what happens

Really? For the sake of a few pounds of tel. calls you're prepared to potentially have her subjected to bailiff action. Oh well.

IMO, pay the bailiffs. If they'll accept the pre-£235 sum good.

This gets your mother off the hook.

Then in a slow, measured fashion you can set about finding out what's what. And after you've submitted a Subject Access Request(SAR) to DART you'll have all the documents and can submit your OOT to TEC.

Paying the bailiffs has NO effect on TEC's final decision and essentially if they accept your reasons for submitting your SD late and revoke the Order for Recovery you get your money back.

SAR - is a data protection issue, nothing to do with traffic contraventions as such. They're required to provide you with the personal info you request which in this case would be all their correspondence, including the initial PCN.

VRM gives a silver Vauxhall - status SORN. MOT expired 12 Jan 2018. Last logbook issued 15 August 2017 - that address will be where they initially sent a PCN.

But no such PCN on Dart system - in fact no outstanding PCNs. Suggest you call Dart as this looks like a plate misread or maybe clone but no PCN outstanding is odd unless their system closes them when moved to enforcement.

I found out very recently the Dart charge and Dart PCNs are run by different companies. I recently changed car and added it to my online account the following day. I phoned Dart charge to make sure there wasn't any outstanding charges on that car, the chap assured me there wasn't and nothing for the previous day's journey. A week later I get a PCN for that day. It turned out that a crossing made prior to being on the account has to be paid for separately. The two don't talk to each other. Both lots were very helpful on the phone and the penalty charge was dropped on payment of the norml crossing charge. You can't get fairer than that. This info posted for future reference.

Airbed… sorry should have been “sorned” auto correct 🙄

So all that you did when you arrived in France was declare SORN. And that is confirmed by the DVLA data. 

This means that the car record is still live on their data base, and when DART requested name and address details from the DVLA they supplied the information.  Looking at the V5C for my car, there is Section 5 "Permanently exporting this vehicle for more than 12 months".  So did you fill this section in and send it off to the DVLA ?

Thanks Stamford man but I think we’ve made some progress…

Hi Incandescent,
No it’s not ALL we did we declared as sorn while we was awaiting for the new French registration to come through…. Write or wrong that’s not really the point… the vehicle was in France on the date of contravention.. that’s the point. However we have a made some progress in the last hour… will update later

Yes, I accept that, but if DVLA had your details still on their database as SORN in the UK, then when an on-line message came in from DART, they obviously have responded to it with the details, hence the pot mess you're now in, which you must exit from. Your case may have exposed a defect in the system, so keep us informed so others may benefit.

A helpful chap at Dart has looked at the photo… the photo is apparently of poor quality and the type of car or colour is not clear let alone the no. Plate, it would appear that the person processing the photo just took a best guess… the chap we spoke to spoke to his manager and they’re going to cancel the pcn… he found it very odd that DVLA had no PCN marker when he was looking at a PCN on his screen.

It's important to note that your current residence in France places you outside the jurisdiction for enforcing traffic penalties.

CDER Group Limited likely obtained your address through investigative methods. They are known to track down debtors when creditors claim they have relocated.

In this context, Highways England may have made a speculative application for a warrant based on the address CDER identifies as your last known residence.

To alleviate her concerns about unwelcome visitors, your mother can make a statutory declaration to remove her address from the enforcement process.

She must refrain from engaging with unexpected callers, particularly those appearing overly authoritative or resembling law enforcement.

@Pressman, it's not his mother who's being pursued, it's the OP who remains
the registered keeper of CX10YYG despite, apparently, the vehicle having been permanently exported, re-registered and then sold.

Their mother's in the frame because 'The letter arrived at my mothers address in Bournemouth where our driving licenses our registered.'

The OP's priority must surely be to cut these umbilical cords by sorting out DVLA, not trying to get their mother sitting outside a legitimate enforcement process.