3. Confusing letter of rejection
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Re: Confusing letter of rejection
« Reply #15 on: »
I'm thinking to send another email to Brent highlighting the possible error that they haven't acknowledged. I doubt they'll respond within the next 7 days (discounted rate expires after this).

Does anyone know what phase the PCN will be in if I don't pay the discounted rate? Would they send another charge certificate?
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Re: Confusing letter of rejection
« Reply #16 on: »
You cannot challenge (submit represenations) a Charge Certificate. You would need to wait for the next stage which is court registration which will add £10. Then you can submit a Witness Statement that you did not receive a Notice to Owner.

This will get the matter reset to the NTO stage from where you can challenge and appeal in the normal manner. The NTO won't have the discount option as that lapsed with the on-street PCN represenation and rejection so you'll be in for £130. They might re-offer the discount if you subit representations against the NTO but they don't have to.
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Re: Confusing letter of rejection
« Reply #17 on: »
I think it will be easier to give advice if we have a consistent account.

Bit confused with the notice of rejection that has been received. In short, the car was parked in a residents parking bay without a permit/expired permit due to forgetting to renew.

Which surely implies an intention to renew. However, 'The permit expired 8/3/24. It was not renewed because there was new off-street private parking for residents.' implies that the keeper had no such intention.

Let permit lapse because alternative off-street parking was available but parked on-street and got caught?? Perhaps car was parked by someone who wasn't in the 'know'? Contravention doesn't require a permit as such, if the bay was shared use then payment could have been made. Was it shared use at the time?
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Re: Confusing letter of rejection
« Reply #18 on: »
Both reasons are true. I can't remember whether I believed the permit would auto-renew or if I got the months mixed up but either way it wasn't paid and came as a shock to me. Wasn't intentional! The private parking was being used even when the permit was valid. However, when the PCN was given, it just made more sense to primarily use the private parking
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Re: Confusing letter of rejection
« Reply #19 on: »
Update-

TLDR - Brent cancelled the PCN

This PCN reached the bailiff stage because I failed to respond to the charge certificate. Once the bailiffs reached out to me, I emailed them back CC'd a few contacts at Brent informing them of where I stand legally. I also filed a complaint with Brent on the basis that the PCN had been cancelled.

I used chat GPT's deep research tool to gather my rights and then turn it into an email. It worked. Thanks to those who assisted in the chat.
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  3. Confusing letter of rejection