Author Topic: congestion Charge fine scammed now fined £270  (Read 183 times)

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Mariapav

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congestion Charge fine scammed now fined £270
« on: November 23, 2024, 01:57:21 pm »
I was scammed into a false payment of congestion charge in august by a TFL look a like page direct from google.  .  The fine was then sent to my old place. ( I had not updated my vehicle record, only my licence ) so the fine accrued a late penalty and I was outside the appeal window by the time I received it. 

I phoned TFL who said I could appeal still but I have recieved a letter saying it is turned down as it was outside the 28 day appeal window.  However, if I can offer mitigating evidence like I was in hospital, prison, the armed forces or holiday then they would reconsider.  Have I got any grounds to contest this?  I know I should have changed the address but I believed I had paid the charge and can prove that with a bank receipt. I have been the victimn of scammers and now punished doubly for it .  It’s a really tough time to be expected to pay £270 and only got the appeal refusal letter today although it’s dated 12th November  and says it must be paid in 14 days .  Pretty upset about it all but really don’t want to get a county court order …

Ugh !
« Last Edit: November 23, 2024, 07:26:20 pm by Mariapav »

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Enceladus

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Re: congestion Charge fine scammed now fined £270
« Reply #1 on: November 23, 2024, 03:02:46 pm »
Are all the pages of the TFL letter visible? I can't see where the outstanding amounts are detailed. Leave everything visible except your name and address. And please, please post the images the right way up.

Is the name and address on the TFL letter correct and current?
Have you received any documents titled Charge Certificate or an Order for Recovery?

Mariapav

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Re: congestion Charge fine scammed now fined £270
« Reply #2 on: November 23, 2024, 05:07:46 pm »
Thanks for replying.
I reattach the images showing the appeal decision letter the right way round with the outstanding amount.  Also the transaction for the congestion charge which turned out to be a scammer.

I was renting my house out and had moved in with my partner and didn’t receive 2 letters until late October when the tenants moved out.  When I phoned TFL, I didn’t say I had moved out because I was concerned of another fine as I realised I hadn’t updated my vehicle details then .  So all TFL correspondence is going to the old address ( which is still my house ). I can’t seem to find the other 2 letters now and may have left them at the other house .  You can probably see I am in a panic about this now.  I don’t think I’ve recieved an order for recovery just 2 charge letters. 
« Last Edit: November 23, 2024, 05:17:13 pm by Mariapav »

H C Andersen

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Re: congestion Charge fine scammed now fined £270
« Reply #3 on: November 23, 2024, 05:35:07 pm »
Where are your representations which they disregarded?

Is the timeline that when you returned to your registered DVLA address you found the PCN and a Charge Certificate? 

Have you updated your V5C or moved back into it?

Pl give more details as to why you only received TfL's letter today. Do you mean you still not occupying the registered address and therefore because you didn't notify them in your reps to reply to a different address you only collected their letter today?

Mariapav

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Re: congestion Charge fine scammed now fined £270
« Reply #4 on: November 23, 2024, 05:51:32 pm »
The timeline is roughly
First letter was sent by TFL to my old address which was rented in late august.
Second was sent in September to same address.
When tenants moved out in October 24 I found both the letters.  I then made an appeal on the website Oct 26th and the letter I received today was the attached one saying that I wa soutside the appeal date.  I said that I had only received the notifications at the end of October as I had not been at the property.  I didn’t say I was renting it because I realised I hadn’t updated v5c . 
I have been unable to update v5c online so I have sent it through post this weekend.

I actually was at the property yesterday when the last letter arrived which was the one I’ve posted dated 12/11 as it
is currently empty and I am in process of redecoration .
Does that make sense ?

Mariapav

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Re: congestion Charge fine scammed now fined £270
« Reply #5 on: November 23, 2024, 05:56:36 pm »
I just said that I had not been at the property and therefore had not received the letters as my grounds.  they have listed all these potential  reasons none of which apply.  The real reason is the house was rented, but I am worried that will open a new can of worms .  I don’t know what to do. Have just found one of the other letters
« Last Edit: November 23, 2024, 06:21:17 pm by Mariapav »

H C Andersen

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Re: congestion Charge fine scammed now fined £270
« Reply #6 on: November 23, 2024, 07:18:04 pm »
I don't follow from your first post:

only got the appeal refusal letter today although it’s dated 12th Oct ..

And

I then made an appeal on the website Oct 26th

At present your risk is that they'll add a further £10 if they register the penalty with the Traffic Enforcement Centre and then send you an Order for Recovery

Procedurally, you can pay or wait for the OfR which would give you the chance to consider whether you could submit a Statutory Declaration.

Mariapav

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Re: congestion Charge fine scammed now fined £270
« Reply #7 on: November 23, 2024, 07:24:20 pm »
I’m sorry you can see I’m getting confused with it all.  I should have said 12th NOV !
I would challenge it and wait for the O of R but what happens if my statutory declaration gets turned down  ( what’s another tenner now ? )I don’t want to get anything which will affect my credit rating like a CCJ.  Would they offer that I pay in instalments

Daim456

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Re: congestion Charge fine scammed now fined £270
« Reply #8 on: November 23, 2024, 09:15:53 pm »
In time Statutory Declaration if filed with correct details cannot be refused.

Your credit file and CCJ is not affected - it is a decriminalised process which is separate from invoices/loan companies.

H C Andersen

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Re: congestion Charge fine scammed now fined £270
« Reply #9 on: November 24, 2024, 11:01:07 am »
Your choice as to whether to submit an OfR, the only applicable grounds would be   'Did not receive the PCN/NTO'.

You posted: [as your reps, made post-CC] 'I just said that I had not been at the property and therefore had not received the letters as my grounds. '

Do you have your exact submission?

I am concerned because there appears to be no proof to the contrary that the PCN was served as required.

Others may comment.

Mariapav

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Re: congestion Charge fine scammed now fined £270
« Reply #10 on: November 24, 2024, 03:21:00 pm »
I made the submission online and didn’t receive a copy.-  I never received an initial PCN just the letters I’ve added here when the fine had escalated.and after the 28 day window .  This might be because  it was thrown out by tenants. 


Mariapav

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Re: congestion Charge fine scammed now fined £270
« Reply #11 on: November 25, 2024, 05:03:14 pm »
I am delighted to say that after a long email detailing my story and cc’ing in the MP’s office they have dropped the penalty charge!  Thanks for the advice, it’s been a traumatic but interesting rabbit hole to fall into but the advice here has really helped.