I started getting text messages on the 04/06/24. The first one read - 'You have an outstanding account. Pay now using **** or contact CDER URGENTLY on 0330 460 5295, Ref *******'. The second two sent on 06/06/24 and 11/06/24 both read - 'Our ANPR vehicles are patrolling your area and your vehicle may be removed. Please contact CDER on 0330 460 5295. Ref *******'. The last message sent 11/07/24 said- 'Your account may be issued to an Agent to visit your home. Pay now using ***** or contact CDER on 0330 460 5295, ref ********'.
Initially I just thought these messages were spam and ignored them, but after the one on 11/07, I thought I'd take a look further into it and after determining the links were safe, I clicked on them. It took me to a page where it says I owe £589, but doesn't say what for. I called the company, but as I wouldn't provide my address since I didn't know what the fine was for, and under threat of being visited by bailiffs. I then contacted an advice company who organised a 3 way call with CDER Group. It turns out the fine is for a ULEZ charge from December 2023 for my previous car, which I sold in October 2023. When I sold my previous car, it was through part ex with a trader, who took the V5 for my previous car, and said he would sort the transfer of ownership, I have since found out this is not correct. It turns out, the trader never transferred ownership for either of the cars! I've been chasing the trader and he will not respond and has blocked me in all places.
I have not received any of the letters from the creditors as I had sold the property correspondence would have been sent to. The first notification I had was via the text messages I received.
I have been in touch with Citizens Advice, who informed me that due to the circumstances, I shouldn't be liable for paying the fine, they did also say this was an unusual case. CA advised me to contact ULEZ to first check the legitimacy of the messages, which I did. ULEZ said to me to contact The Traffic Enforcement Agency to request a PE2 and PE3, which I have and I'm just at the stage of filling this in. I'm conscious about getting this filled in correctly as I am aware they are often rejected. If my appeal is successful, I know that doesn't mean the PCN will be cancelled, and I am just wondering how I would go about getting it fully cancelled if the appeal is successful.
Any advice on this situation would be greatly appreciated.
Thank you