As you have not rceived any of the statutor enforcement documents, the most likely cause is the name and address on your V5C Registration Certificate for the vehicle was not up-to-date when the offence occurred, or you moved shortly after the offence date, but forgot to update your V5C prompty. Is your V5C up-to-date even now ?
Their letter indicates that you are at the compliance stage under the legislation governing bailiff actions. This means the PCN debt, plus a statutory amount of £75 is demanded by the bailiffs. If there is no payment, the bailiffs can attend your premises and charge a visit fee of £235.
So as you are at this fairly low cost stage, we recommend you pay the amount. There is only one avenue available to you to get the matter reverted to the original PCN stage, and that is to submit an Out-of-Time Witness Statement to the Traffic Enforcement Centre stating that you did not receive the PCN. However, you must also say why, and failure to update one's V5C is not a sufficient reason for TEC to cancel the PCN.
So apart from paying to stop further bailiff action, which could involve seizure of your car, I suggest you take a close look at your V5C and check the address on it. This assumes you are the owner.
Only if you can get the matter reverted, can you appeal the PCN or pay it at the discounted rate. If your submission succeeds, you'll get back the bailiff fees and the surcharges added to the PCN.
For information, you have failed to receive the following statutory enforcement documents: -
- PCN (post for a bus stop offence)
- Charge Certificate (adds 50% to PCN penalty)
- Order for Recovery (adds £10 being the TEC registration fee)