NOTE: This guide is for PCNs from authorities in London only.
These are the steps that you should follow if either of the following have been accepted by the traffic enforcement centre:
1) A statutory declaration using form PE3 on the ground that:
I made representations about the penalty charge to the local authority concerned within 28 days of the service of the Notice to Owner/Enforcement Notice/Penalty Charge Notice, but did not receive a rejection notice.
2) A witness statement using form TE9 on the ground that:
"I made representations about the penalty
charge to the enforcing authority concerned
within 28 days of the service of the Notice to
Owner, but did not receive a rejection notice."
You will normally first know that the TEC has accepted your TE9 or PE3 when you get the revoking order issued by the court, it's a templated order that looks like this:
However this is not the only way you might find out. If the penalty charge has dropped from the Order for Recovery amount to the PCN amount, this also means the TE9 or PE3 has been successfully processed.
For TFL cases, you will see the following entry on the TFL website:
Once you know the application has been processed (either because you've received the revoking order in the post or because you see the amount drop on the enforcement authority's website), add queries@londontribunals.org.uk to your trusted email contacts and then follows these steps:
1) Call London Tribunals on 020 7520 7200.
2) Give them the PCN number and ask if the case has been referred to the tribunal by the authority. If yes go to step 3, if not wait a week and then repeat step 1 (carry on doing this once a week until the PCN has been referred to the tribunal).
3) Give the tribunal call centre your email address and telephone numbers to be added to the case record.
4) Ask for the comms preference to be changed to email (this is
very, very important as it removes the risk of any further postal issues).
5) Ask for all the authority's evidence to be emailed to you.
6) Ask for a copy of the "
show us your reps" letter to be emailed to you.
Once you have completed the steps above, seek guidance on your thread which you should have posted here:
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/