TFL – Use of Vehicle in Charging Area Without Payment, Silvertown Tunnel

I was using my motorbike for the first time after recently completing my CBT. I asked ChatGPT whether I needed to pay when going through the Silvertown Tunnel, and it said I didn’t. A few weeks later, I received this £90 PCN, which would have only cost £2.50 had I paid.

Really appreciate your advice on what to do next.

Thanks in advance!

Please see links to pages below.

Don't rely on ChatGPT for a start !

All you can really do is submit representations stating that you checked whether you had to pay for a motorbike with ChatGPT and it told you no payment was necessary, and ask that on this ocasion only, they cancel the PCN.

HOwever, ChatGPT has to get the information from somewhere, so one must assume that "somewhere" is Transport for London, so check their website..

PS: I did a quick check with a Google question, and their AI says yes you must pay, but its a lower charge.

I’ve just realised my mistake. When I asked ChatGPT, I used the voice function and said Silvertown Tunnel, but it must have misheard me and gave an answer for the Silverthorn Tunnel, which it said was free of charge.